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Resort Relationship Manager

1 week ago

Cebu City, Central Visayas, Philippines NUSTAR Resort Full time

We are seeking a skilled Resort Relationship Manager to join our team at NUSTAR Resort. As a key ambassador for our brand, you will play a vital role in fostering strong relationships with our guests, exceeding their expectations, and driving loyalty.

Key Responsibilities:

  • You will be responsible for creating customized experiences that cater to the unique needs and preferences of our guests.
  • Provide expert-level knowledge of our resort's amenities, services, and offerings, ensuring that guests have a comprehensive understanding of what we have to offer.
  • Develop and implement strategies to enhance the overall guest experience, leveraging your expertise and creativity to drive engagement and satisfaction.
  • Collaborate with cross-functional teams to execute events, activities, and promotions that promote our resort's value proposition and exceed guest expectations.