Senior Network and System Administration Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeNetwork Full time $120,000 - $150,000
Job Overview

A seasoned Systems Administrator is sought to join our team in a full-time capacity.

Job Responsibilities
  • Resolve complex technical issues via phone, email, and remote access.
  • Act as the primary escalation point for Tier 1 & Tier 2 support technicians.
  • Provide training and mentoring to junior support staff.
  • Advanced troubleshooting of network issues, including Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall devices.
  • Expertise in Microsoft products, including Windows Server, Azure, cloud computing platforms, and desktop operating systems.
  • Experience with Citrix environments, including XenApp, XenDesktop, and Netscaler products.
  • Strong background in virtualization technologies, including VMware, Hyper-V, and Citrix Xen.
  • Familiarity with enterprise storage systems, including iSCSI, RAID, SAN, and NAS.
  • Expert-level skills in Office 365 and Azure administration, migrations, and license management.
  • Ability to manage device firmware and OS patching/upgrades across multiple platforms.
  • Proficient in creating and maintaining technical documentation and standard operating procedures.
Qualifications
  • Bachelor's degree in Information Technology or related field.
  • Relevant certifications, such as Microsoft MCSA/MCSE, Azure Administrator/Engineer, Cisco CCNA/CCNP, VMware VCP, Citrix CCA/CCP, Fortinet NSE, Palo Alto PCNSA/PCNSE.
  • 5+ years of experience in advanced systems/network administration, preferably in an MSP or enterprise environment.
  • Proven ability to resolve complex technical issues via phone, email, and remote access.
  • Hands-on expertise with network troubleshooting and configuration for Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall devices.
  • Advanced knowledge in Microsoft Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware.
  • Strong experience managing Citrix environments (XenApp, XenDesktop, Netscaler).
  • Proficiency in Active Directory setup, management, and troubleshooting (Group Policy, DNS, DHCP).
  • Solid background in virtualization technologies (VMware, Hyper-V, Citrix Xen) including design, implementation, and ongoing support.
  • Familiarity with enterprise storage systems (iSCSI, RAID, SAN, NAS).
  • Expert-level skills in Office 365 and Azure administration, migrations, and license management for SaaS products.
  • Experience as primary escalation point for Tier 1 & Tier 2 support teams, including mentoring and providing training.
  • Ability to manage device firmware and OS patching/upgrades across multiple platforms.
  • Capable of creating and maintaining technical documentation and standard operating procedures.
  • Skilled in project ownership — can handle assigned projects and meet deadlines consistently.
  • Excellent problem-solving and analytical abilities.
  • Strong communication skills for direct client interaction and team collaboration.
  • Able to work independently with minimal supervision in a remote setting.
  • Strong organizational skills and attention to detail.
Employment Details
  • Full-time employment
  • Information Technology job function
  • IT Services and IT Consulting industries

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