Service Delivery Coordinator

2 weeks ago


Taguig, National Capital Region, Philippines Satellite Office Full time
Job Title: Service Delivery Coordinator
Job Type: Full-time
Location: Satellite Office
Description:
Satellite Office is seeking a talented Service Delivery Coordinator to join our team. In this role, you will be responsible for coordinating the delivery of our services to our clients.

Key Responsibilities:
  • Coordinating independent contractor bookings and job assignments.
  • Liaising with contractors to develop company policies and procedures.
  • Collaborating with the National Service Manager, Resolution Case Manager, and Service Team members.
  • Preparing and processing tax invoices and GRA for international suppliers.
  • Communicating with customers through various digital channels.
  • Addressing customer concerns and resolving queries.
  • Identifying and pursuing sales opportunities from customer enquiries.

Requirements:
  • Strong organizational and communication skills.
  • Ability to work independently and as part of a team.
  • Familiarity with internal tools and systems.

About Us:
Satellite Office is a leading provider of [services] committed to delivering high-quality solutions to our clients.

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