Financial Services Specialist

7 days ago


Quezon City, National Capital Region, Philippines HSBC Full time

The Payments Team at HSBC is responsible for providing an accurate and efficient service to Private Banking clients. The role of the Payment Operations Associate involves accurately inputting payment details to SWIFT messages such as MT103, MT202, and MT202 COV.

Understanding of controls, audit requirements, and the escalation process is a key component of this role. The Signature Verification task is also part of the scope, which entails validating RM instructions consisting of external/internal payments and change of client data.

This position requires excellent knowledge of Faster Payments, EFTs, SWIFT, and CHAPS payments formatting and input. Analytical skills and well-organized behavior are also necessary.

As a Payment Operations Associate, you will work in conjunction with the Onshore team to review and maintain departmental Desk Instructions/Procedures. You will also demonstrate a positive approach to the change process, training, and development.

  • Provide an efficient and accurate processing and settlement service.
  • Demonstrate good general banking skills to accommodate a varied workload.
  • Possess good investigative skills to identify why payments have been returned or have failed to STP.

A strong understanding of FIM requirements, local procedures, and Audit controls is required. Additionally, you should be able to build good working relationships with colleagues within both Onshore and Offshore Teams.



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