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Hotel Reservation Coordinator

4 weeks ago

Quezon City, National Capital Region, Philippines Metacom Full time
Key Responsibilities

As a Hotel Booking Reservation Specialist at Metacom, you will be responsible for providing exceptional customer service to clients by:

  • Telling clients about their trip, including details on required documents, such as passports or visas.
  • Offering advice on local weather conditions, customs, and attractions to ensure a smooth and enjoyable experience.
  • Making alternative booking arrangements if changes arise before or during the trip.
  • Coordinating reservations for planned travel, including hotels and airlines.

Our ideal candidate is a detail-oriented and organized individual with excellent communication skills and a passion for delivering exceptional customer experiences.