Hotel Reservation Account Specialist
4 weeks ago
We are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.
Key Responsibilities- Follow established procedures and protocols to ensure efficient and effective hotel reservations.
- Recognize and escalate priority issues in accordance with client standards, prioritizing customer satisfaction.
- Utilize strong problem-solving skills to resolve customer complaints and concerns in a timely manner.
- Collaborate with internal teams to ensure seamless hotel reservation experiences.
- High school graduate or equivalent required; BPO experience a plus.
- Excellent communication, interpersonal, and organizational skills.
- Ability to multitask, prioritize, and work in a fast-paced environment.
At Metacom, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual looking for a challenging role, we encourage you to apply.
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow established procedures and protocols to ensure...
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow established procedures and protocols to ensure...
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow established procedures and protocols to ensure...
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Hotel Booking Reservation Coordinator
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow established procedures and protocols to ensure...
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow established procedures and protocols to ensure...
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow standard operating procedures and protocols to...
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Hotel Reservation Account Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow standard operating procedures and protocols to...
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Hotel Reservation Account Specialist
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Quezon City, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Metacom. As a key member of our hotel reservations team, you will be responsible for providing exceptional service to our clients and ensuring seamless hotel reservation experiences.Key ResponsibilitiesFollow standard operating procedures and protocols to...
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Hotel Reservation Coordinator
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Quezon City, National Capital Region, Philippines Metacom Full timeKey ResponsibilitiesAs a Hotel Booking Reservation Specialist at Metacom, you will be responsible for providing exceptional customer service to clients by:Telling clients about their trip, including details on required documents, such as passports or visas.Offering advice on local weather conditions, customs, and attractions to ensure a smooth and enjoyable...
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