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Guest Experience Leader

3 weeks ago

Manila, National Capital Region, Philippines Shangri-La Group Full time
Hospitality Expert Wanted

Shangri-La Group is seeking a highly skilled and experienced hospitality expert to fill the role of Service Manager - Health Club. As a key member of our team, you will be responsible for ensuring our guests receive the highest level of service and attention.

About the Role:

  • Lead a team of professionals to deliver exceptional service
  • Develop and implement strategies to maximize revenue
  • Collaborate with colleagues to maintain a positive and respectful work environment
  • Monitor and maintain high standards of cleanliness and safety

Your Skills and Qualities:

  • Proven leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Flexibility and adaptability in a fast-paced environment
  • Passion for delivering exceptional guest experiences

This is an excellent opportunity to join a dynamic team and contribute to the success of our hotel.