Document Creator

1 day ago

Lipa City, Calabarzon, Philippines beBeeTechnical Full time $45,000 - $65,000
Content Writer Position

The content writer will create and organize helpful articles and guides for customers and employees.

They will write clear instructions that everyone can understand, working with technical teams to explain complex information in simple ways.

  • Loves to suggest better ways to do things
  • Is good at finding information
  • Asks questions until they fully understand something
  • Is excited to learn how everything works
Responsibilities
  • Write clear technical documents (like software guides, user manuals, how-to articles, and update notes)
  • Work with software developers and product teams to understand new features
  • Translate technical language into simple English that anyone can understand
  • Create helpful images like diagrams, screenshots, and flowcharts
  • Organize documents so people can easily find what they need
  • Test the instructions you write to make sure they work correctly
  • Update old documents to keep them accurate and useful
  • Work with support teams to understand what documentation needs
  • Create standard formats and templates to keep all documents consistent
  • Work on new projects and suggest ways to improve our documentation
Qualifications
  • Must be a Tier III employee or higher
  • Must meet or exceed quality standards
  • No current disciplinary warnings
  • Good attendance record
  • Can work from any location
  • Strong writing skills - can explain difficult things in simple ways
  • Experience writing different types of technical documents
  • Comfortable asking engineers many questions to get information
  • Knowledge of documentation software
  • Good research skills to find information from different places
  • Can manage multiple projects and meet deadlines
  • Good organization and problem-solving skills
  • Works well with others and communicates clearly
Bonus Points
  • Experience with community documentation platforms
  • Experience with website testing tools
  • Experience with documentation writing tools
  • Basic understanding of software development
  • Can read simple code examples
  • Knows version control systems
  • Knows markup languages
  • Understands SEO principles
Preferred Experience
  • Writing API documentation
  • Experience with docs-as-code
  • Experience with Confluence and Jira software
  • Documentation for online marketplaces
  • Experience in lawn care or home services industry
  • Experience with community documentation platforms

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