Helpdesk Support Specialist
6 days ago
We are seeking a highly skilled Helpdesk Specialist to join our team at Yempo. As a Helpdesk Specialist, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.
Key Responsibilities:- Reset passwords and multi-factor authentication for Office 365, Google Workspace, and WindowsOS via AAD and AD.
- Provide technical support for commonly used applications such as Outlook, Slack, Zoom, and QuickBooks.
- Administration for Office 365/Google Workspace to handle requests for delegate access, shared mailboxes, aliases, and distribution lists.
- File system syncing issues with OneDrive, Dropbox, and Google Drive.
- A minimum of 2 years of recent technical support experience, preferably in an MSP environment.
- Strong understanding of Windows 11 and Windows Server operating systems and applications.
- Experience with network administration, particularly with Ubiquiti and Meraki devices.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
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Helpdesk Support Specialist
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Cebu City, Central Visayas, Philippines beBee Careers Full timeJob Summary:We are seeking a highly organized and effective Helpdesk Operator to join our team. As a key member of our customer support team, you will be responsible for providing technical assistance and resolving issues efficiently.
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First-Line Technical Support Expert
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Mandaue City, Central Visayas, Philippines Yempo Full timeWe're looking for a highly skilled Helpdesk Specialist to join our team at Yempo. As a Helpdesk Specialist, you'll be responsible for providing technical support to our clients and ensuring that their IT needs are met.About the Position:This is an exciting opportunity to join our team and contribute to our mission of delivering exceptional client service. If...
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Helpdesk Team Supervisor
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