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Technical Support Specialist

2 months ago

Naga, Bicol, Philippines Nityo Infotech Full time
Job Description:

At Nityo Infotech, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional email and call support to our clients.

Responsibilities:
  • Manage and track Service Level performance.
  • Provide skilled employees to take on email and conduct calls.
  • Manage quality measurements.


Requirements:
To be successful in this role, you should have at least 6 months to 1 year of work experience in Email Support. Your strong communication skills and ability to work under pressure will enable you to provide top-notch support to our clients.

Estimated Salary:$55,000 - $65,000 per annum, depending on location and experience.

About the Role:
This is an excellent opportunity to work with a dynamic company like Nityo Infotech, where you can utilize your technical skills to deliver high-quality support to our clients. If you have a passion for delivering exceptional customer service, then we encourage you to apply for this exciting role.