Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Goodfellas Autoworx. This is a unique opportunity to provide exceptional customer service and support to our valued clients.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information.
- Assist customers with troubleshooting technical issues related to our automotive products and services.
- Provide comprehensive product information, including pricing, specifications, and availability.
Qualifications:
- Proficient in understanding different levels of English comprehension.
- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Previous experience in customer service or a related role is an asset.
- Strong problem-solving and decision-making abilities.
- Empathetic and patient with excellent interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Skilled in using customer service software and CRM systems.
- Adaptability and flexibility to work in a fast-paced environment.
What We Offer:
- An estimated salary range of $45,000 to $60,000 per year, based on experience and qualifications.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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