Linguistic Quality Professional

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeLinguistic Full time ₱800,000 - ₱1,200,000
Linguistic Quality Expert

Our organization is seeking a skilled Linguistic Quality Lead to drive excellence in AI rater quality. As the primary linguist, you will be responsible for developing and refining rating frameworks, creating test sets, and ensuring high-quality outputs.


This role requires a unique blend of linguistic expertise, quality management, and client collaboration. You will partner with program managers, data scientists, and raters to establish clear evaluation standards and ensure consistent, high-quality outputs.



Responsibilities
  • Translate client objectives into actionable rating guidelines that balance linguistic rigor and business needs.
  • Collaborate with clients during pilot phases to refine guidelines and adjust based on test outcomes.
  • Create and manage initial test sets to validate guidelines.
  • Review rater performance during pilots, identify error patterns, and adjust standards accordingly.
  • Partner with data scientists to ensure pilots are measurable and data-driven.
  • Act as the quality authority for rater performance, ensuring alignment with guidelines.
  • Develop and deliver training sessions for raters, clarifying complex linguistic or evaluative concepts.
  • Monitor rater consistency and provide structured feedback to raise quality standards.
  • Represent the linguistic quality perspective in client meetings to ensure alignment.
  • Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
  • Maintain comprehensive documentation of guideline updates, quality frameworks, and training processes.
  • Perform mid-level reporting and analysis on rater performance (e.g., agreement rates, recurring errors).
  • Highlight risks, biases, or ambiguities in guidelines and propose solutions.
  • Continuously refine processes to improve consistency, efficiency, and client satisfaction.


Requirements
  • Expertise in semantics, pragmatics, discourse, and applied linguistic analysis.
  • Demonstrated ability to develop and refine annotation/rating guidelines.
  • Skilled in Google Sheets (advanced formulas, data validation, quality tracking).
  • Experience delivering rater training, coaching, and feedback.
  • Strong analytical skills and ability to connect linguistic quality with operational or client outcomes.


Preferred Skills
  • Experience with rater evaluation metrics (e.g., Krippendorff's alpha, agreement rates).
  • Familiarity with annotation tools and quality monitoring systems.
  • Experience in AI or ad relevance programs is a strong plus.
  • Excellent communication and project management skills.


Benefits
  • Competitive salary and benefits package.
  • Opportunity to define linguistic quality standards in a high-impact AI program.
  • Direct client exposure while maintaining a hands-on, specialist role.
  • Remote position with growth potential as the program scales.


Job Details
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Quality Assurance and Management.
  • Industry: Outsourcing and Offshoring Consulting.

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