Transformation Excellence Leader

6 hours ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Title:

Process Excellence Consultant

Key Responsibilities:
  • Bolster quality initiatives and spearhead Black belt projects for esteemed clients.
  • Embark on benchmarking and deployment of best practices across Data management and reporting accounts.
  • IDentify and mitigate customer dissatisfaction drivers to prevent CSAT risks, thereby enhancing client satisfaction.
Requirements:
  • Possess functional knowledge of Six Sigma, Statistical tools, and Quality & Process re-engineering principles.
  • Showcase exposure to ISO, CMMi, or COPC methodologies as an added advantage.
  • Demonstrate consulting experience in Shared Services Set up/BPO space as desirable.
Desirable Skills:
  • Hold a degree from any recognized course.
  • Acquire Six Sigma Green Belt Certification.
  • Drive high-impact transformation projects involving technology and process re-engineering with confidence.
  • Cultivate knowledge of Maps as an added advantage.
Location:

Quezon City and Cebu, Philippines.

Education:

B.Sc. / BE / B Tech/ MBA/ B.Stat

Skills:
  • Develop problem-solving tools/analytical skills.
  • Foster excellent communication and interpersonal facilitation skills.
  • Exhibit high energy level, confident, assertive, and team player traits.


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