Transformation Excellence Leader
6 hours ago
Process Excellence Consultant
Key Responsibilities:- Bolster quality initiatives and spearhead Black belt projects for esteemed clients.
- Embark on benchmarking and deployment of best practices across Data management and reporting accounts.
- IDentify and mitigate customer dissatisfaction drivers to prevent CSAT risks, thereby enhancing client satisfaction.
- Possess functional knowledge of Six Sigma, Statistical tools, and Quality & Process re-engineering principles.
- Showcase exposure to ISO, CMMi, or COPC methodologies as an added advantage.
- Demonstrate consulting experience in Shared Services Set up/BPO space as desirable.
- Hold a degree from any recognized course.
- Acquire Six Sigma Green Belt Certification.
- Drive high-impact transformation projects involving technology and process re-engineering with confidence.
- Cultivate knowledge of Maps as an added advantage.
Quezon City and Cebu, Philippines.
Education:B.Sc. / BE / B Tech/ MBA/ B.Stat
Skills:- Develop problem-solving tools/analytical skills.
- Foster excellent communication and interpersonal facilitation skills.
- Exhibit high energy level, confident, assertive, and team player traits.
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