Logistics Operations Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeGlobal Full time ₱3,000,000 - ₱5,000,000

Be part of a team that moves the world forward.

Job Description

We're looking for a skilled logistics professional to join our global support team. As an Integrated Logistics Global Support Specialist, you'll be responsible for ensuring the integrity and efficiency of our global logistics operations.

Your duties will include investigating and resolving system and data incidents, coordinating escalations, proposing corrective actions, and conducting root cause analysis. You'll also need to provide support in tools such as Excel, SQL, etc., and contribute to improving team efficiency via tool or process innovation.

  1. Manage and resolve integration, system performance, master data, and process incidents across BSS/MDM scope.
  2. Process system-related service requests independently.
  3. Support and lead implementation/testing activities.
  4. Participate in or lead RCA activities and cluster recurring issues.
  5. Maintain and review existing instructions.
  6. Take full ownership of escalations and communicate timely updates to stakeholders.

Main Responsibilities:

  • Incident Management: Investigate and resolve integration, system performance, master data, and process incidents.
  • Service Request Execution: Process system-related service requests independently.
  • Implementation & Testing Support: Support and lead implementation/testing activities.
  • Root Cause Analysis & Process Improvement: Participate in or lead RCA activities and cluster recurring issues.
Required Skills and Qualifications

To be successful in this role, you'll need the following skills and qualifications:

  • Bachelor's Degree in Logistics/Transportation, Computer Science/Information Technology, Business studies/admin.
  • 2+ years relevant experience.
  • Advance knowledge in MS Office applications.
  • General knowledge and experience in the Logistics and IT.
  • Understanding/Affinity of IT solutions and the implementation of IT solutions.
  • Comfort working with SQL and data to support troubleshooting and improvement.
Benefits

You'll enjoy a safe and stable work environment where your career can make a real difference. We offer opportunities to develop sustainable transportation solutions and support local communities.

Who are we

We're a global leader with a strong heritage and a vision to move the world forward. Our work enables both ordinary and special moments in the lives of people around the world.

We kindly advise that placement agencies refrain from submitting unsolicited profiles.

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