
Quality Assurance Professional
3 days ago
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Transcom.
About the JobThe Quality Assurance Specialist will be responsible for monitoring and evaluating agent performance, identifying areas for improvement, and developing strategies to enhance customer satisfaction and quality outcomes.
Key Functions- Maintain accurate records of agent performance and quality metrics.
- Analyze data to identify trends and areas for improvement.
- Develop and implement action plans to address quality issues.
- Collaborate with the Operations team to implement changes and improvements to processes and procedures.
- Communicate effectively with agents, supervisors, and other stakeholders to resolve quality-related issues.
- Bachelor's degree or equivalent in a relevant field such as business administration, communications, or psychology.
- Minimum 2 years of experience in a similar role or in training, quality, or operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work independently and collaboratively as part of a team.
At Transcom, we value our employees and provide opportunities for career growth and development, competitive compensation and benefits, and a supportive work environment.
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Quality Assurance Professional
3 days ago
Davao City, Davao, Philippines Regan Industrial Sales Inc Full time**Company Overview:**We are Regan Industrial Sales Inc, a leading company in the industry. Our mission is to provide top-notch products and services to our clients.**Job Summary:**We are seeking a highly skilled Quality Assurance (QA) professional to join our team. The ideal candidate will have a strong background in quality assurance and inspection.**Job...
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Quality Assurance Specialist
3 days ago
Davao City, Davao, Philippines Qmix Concrete 2Go Full timeJob OverviewAt Qmix Concrete 2Go, we are seeking a highly skilled Quality Assurance Specialist to join our team.ResponsibilitiesWe are looking for a professional who can prepare and obtain approval for implemented quality assurance programs in compliance with company requirements.This role involves maintaining control procedures through documentation and...
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Quality Assurance Engineer
3 days ago
Davao City, Davao, Philippines JY Enterprises Incorporated Full timeJY Enterprises Incorporated is a leading provider of construction materials and services. We are currently seeking a Quality Assurance Engineer to oversee the quality control process at our batching plant.Job DescriptionDevelop and implement quality control procedures to ensure compliance with industry standards.Conduct regular audits to monitor the quality...
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Quality Assurance Team Lead
3 days ago
Davao City, Davao, Philippines Flatworld Solutions Full timeAbout the PositionAs a Senior Quality Assurance Manager at Flatworld Solutions, you will play a pivotal role in maintaining the highest standards of quality by managing and overseeing the work of QA professionals. This position is crucial in ensuring that all QA activities meet or exceed the target deliverables set by operations and clients.Key...
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Healthcare Quality Assurance Specialist
3 days ago
Davao City, Davao, Philippines Novacare Administrative Solutions Full timeWe are seeking a skilled Registered Nurse to join our team as an OASIS Quality Assurance Auditor at NovaCare Administrative Solutions.Job Description:The ideal candidate will have a degree in Nursing, be registered with a nursing board, and possess hands-on clinical experience in a hospital setting.Fully review and audit OASIS (SOC, ROC, RECERT) documents to...
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Quality Assurance Manager
3 weeks ago
Davao City, Davao, Philippines Toyoflex Cebu Corporation Full timeJOB DESCRIPTION:Develop and implement quality assurance strategies, policies, and procedures to meet customer expectations and regulatory requirements.Manage, steer, and develop Toyoflex Cebu's Quality Management System in line with the required standards (ISO 9001: 2015 / ISO 13485:2016) accreditation and business requirements across the organization.Ensure...
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Quality Assurance Expert
3 days ago
Davao City, Davao, Philippines ibex Full timeAbout the RoleAt ibex, we are committed to delivering high-quality products and services to our customers. To achieve this goal, we need a talented Japanese Language Quality Control Manager who can ensure the accuracy and cultural sensitivity of our offerings.The successful candidate will have native-level proficiency in Japanese, excellent written and...
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Quality Assurance Specialist
3 days ago
Davao City, Davao, Philippines VXI Global Holdings B.V. (Philippines) Full timeWe are seeking a Quality Assurance Specialist to monitor and evaluate transactions for exceptional customer service and technical resolution. As a Quality Assurance Specialist, you'll be responsible for delivering feedback to Operations for continuous improvement.Key ResponsibilitiesDeliver required number of QA monitors on a timely manner;Generate and trend...
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Quality Management Professional
3 days ago
Davao City, Davao, Philippines Flatworld Solutions Full timeAs a Quality Management Professional at Flatworld Solutions, you will play a critical role in ensuring the delivery of high-quality outcomes. You will be responsible for managing and overseeing the work of QA professionals, addressing concerns, and enhancing processes to improve customer experience.Job Responsibilities:Lead a team of Quality Assurance...
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Quality Assurance and Control Leader
3 days ago
Davao City, Davao, Philippines SMDC Full timeQuality Assurance and Control LeaderWe are seeking a highly skilled Quality Assurance and Control Leader to join our team at SMDC. As a key member of our quality management department, you will be responsible for ensuring that all project sites adhere to our strict quality management system (QMS). Your expertise in implementing and monitoring compliance will...
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Quality Excellence Professional
2 days ago
Davao City, Davao, Philippines VXI Global Holdings Full timeAbout the RoleWe are seeking a Quality Excellence Professional to join our team. As a Quality Analyst, you will be responsible for delivering high-quality services while improving business processes.In this role, you will analyze data to identify areas for improvement and develop strategies to enhance quality. You will also collaborate with line leadership...
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Quality Assurance Specialist
6 days ago
Davao City, Davao, Philippines VXI Global Solutions Full timeJob Description:As a Quality Assurance Specialist at VXI Global Solutions, you will play a vital role in ensuring the highest level of quality in our healthcare operations. Your primary responsibility will be to deliver timely and accurate QA monitors, leveraging your analytical skills to identify areas for improvement.Key Responsibilities:Deliver timely and...
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Quality Assurance Manager
3 days ago
Davao City, Davao, Philippines Bestank Manufacturing Corporation Full timeWe are looking for a highly motivated and detail-oriented individual to fill the role of Quality Assurance Manager at Bestank Manufacturing Corporation.In this position, you will be responsible for ensuring that our operations meet the highest standards of quality, safety, and regulatory compliance.You will promote the use of a Quality Management System...
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Clinical Quality Assurance Auditor
3 days ago
Davao City, Davao, Philippines Novacare Administrative Solutions Full timeNovaCare Administrative Solutions is seeking a detail-oriented and organized Registered Nurse to fill the role of OASIS Quality Assurance Auditor. In this position, you will be responsible for reviewing and auditing OASIS documents to ensure accuracy and compliance.Responsibilities:Conduct thorough reviews of OASIS documents to identify errors and...
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Quality Assurance Specialist
1 day ago
Davao City, Davao, Philippines Premier Heavy Equipment Inc Full timeJob DescriptionPremier Heavy Equipment Inc seeks a detail-oriented Quality Assurance Associate to perform daily equipment inspections, ensuring all units meet quality standards.Key ResponsibilitiesInspect equipment status daily, verifying new or repossessed units meet quality requirements.Conduct thorough checks on equipment before sale and delivery,...
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Compliance and Quality Assurance Expert
6 days ago
Davao City, Davao, Philippines Manulife Full timeAbout Operational Excellence at ManulifeWe are committed to delivering operational excellence through our Integrated Compliance Services team at MBPS. As a Quality Analyst, you will play a critical role in ensuring the quality of our transaction monitoring and name scanning processes.About Your Responsibilities:Performing quality checks for transaction...
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Quality Assurance Professional
6 days ago
Davao City, Davao, Philippines Sutherland Full timeJob DescriptionSutherland is a global leader in driving business and digital transformation, partnering with iconic brands worldwide to deliver revenue growth and operational efficiency. The company seeks an attentive and analytical person to join as a Quality Analyst, responsible for evaluating customer transactions to ensure accurate information is...
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Quality Assurance Specialist
18 hours ago
Davao City, Davao, Philippines VXI Global Holdings B.V. (Philippines) Full timeJob OverviewVXI Global Holdings B.V. (Philippines) seeks a skilled Quality Assurance Specialist to deliver high-quality QA monitors and reports, while providing real-time feedback and maintaining quality standards.ResponsibilitiesTimely Delivery of QA Monitors: Ensure the required number of QA monitors are delivered on time, adhering to set...
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Davao City, Davao, Philippines Cyberbacker Careers Full timeCompany Overview:Cyberbacker Careers offers a dynamic and remote work environment where professionals can grow and thrive. Our team is dedicated to providing top-notch services to our clients while maintaining the highest level of quality and integrity.Job Description:We are seeking a Quality Assurance Manager for Remote Workforce to join our team. The...
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Senior Quality Assurance Specialist
3 days ago
Davao City, Davao, Philippines SMDC Full timeJob Summary: SMDC is recruiting a seasoned Senior Quality Assurance Specialist to join our team. This individual will play a vital role in overseeing the quality management process, monitoring compliance, and driving continuous improvement initiatives.Key Responsibilities:Oversee the implementation of quality management systems, monitor compliance, and...