Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱18,000 - ₱27,000
Customer Service Role Overview

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our remote team, you will be responsible for delivering top-notch service and making a meaningful impact with every interaction.

Key Responsibilities
  • Address customer inquiries through various channels, including email, phone, live chat, and social media platforms.
  • Assist customers with orders, shipping, product details, and returns.
  • Provide thoughtful, high-quality responses that reflect our service standards.
Required Skills and Qualifications
  • Proficiency in English (both written and verbal).
  • At least 1 year of online/remote customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is an asset.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

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