Customer Service Ambassador

1 month ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time
Unlock Your Potential with Sapient Global Services
Sapient Global Services is seeking a highly motivated Customer Service Ambassador to join our team. As a key member of our customer-facing unit, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.

About the Role
We offer an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. In this role, you will be responsible for handling customer inquiries, resolving issues, and escalating complex problems as needed. You will work closely with our team members to maintain accurate records of customer interactions and transactions, and collaborate with stakeholders to improve our customer service processes.

Key Responsibilities:
- Provide information and assistance to customers
- Resolve customer complaints and escalate issues as needed
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes

Requirements:
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment

About Our Offerings
As a valued member of our team, you can expect a competitive salary of up to $25,000 per month, plus bonus and incentives. We prioritize work-life balance, recognizing that a happy and healthy employee is a productive one. At Sapient Global Services, we believe in investing in our people's growth and development, offering opportunities for career advancement and professional growth.

Become Part of a Growing Team
Sapient Global Services is committed to making a positive impact in the industry through innovative solutions and exceptional customer service. If you're passionate about delivering outstanding results and value collaboration, we invite you to join our dynamic team.

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