E-commerce Team Lead

1 week ago


Manila, National Capital Region, Philippines TalentPop App Full time

TalentPop App is hiring an E-commerce Team Lead to manage our team of Virtual Assistants. As a key leader, you will be responsible for driving customer satisfaction and operational excellence.

The successful candidate will have a proven track record of leading teams and driving results. They will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

The role offers a competitive compensation package, including $6/hour plus performance and recognition bonuses. Our benefits package includes health and dental insurance, paid time-offs, and an end-of-year bonus.

Responsibilities:

  • Lead a team of Virtual Assistants to drive customer satisfaction and operational excellence
  • Develop and implement strategies to improve customer experience and drive business results
  • Maintain accurate records and reports to inform business decisions

Requirements:

  • At least 3 years of Team Lead experience and 3 years in Customer Service
  • Proven track record of leading teams and driving results
  • Excellent communication and problem-solving skills

Work Hours and Location:

  • US PST, Monday to Friday (Full-Time, Long-Term)

Compensation and Benefits:

  • $6/hour + Performance & Recognition Bonuses
  • Health and dental insurance
  • Paid time-offs
  • End-of-year bonus


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