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Sales and Customer Support Associate

7 days ago

Davao City, Davao, Philippines SET TICKETING OFFICE Full time
Ticketing Officer Job Summary

We are searching for a diligent and results-driven individual to fill the position of Ticketing Officer.

This role involves managing airline ticket sales, maintaining accurate records, and delivering outstanding customer service.

Main Responsibilities:

  • Process and verify airline ticket sales.
  • Ensure accuracy and completeness of all transactions.
  • Communicate effectively with customers to resolve issues and provide solutions.
  • Maintain a high level of product knowledge and stay up-to-date on airline policies.
Requirements
  1. Previous experience in sales or customer service within the travel industry.
  2. Understanding of airline ticketing systems and procedures.
  3. College-level education or equivalent.
  4. Strong organizational and time management skills.