Director of Operational Effectiveness
5 days ago
Globe Telecom is looking for a results-driven professional to lead its operational effectiveness initiatives. As a seasoned expert in service delivery, you will develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
Responsibilities:- Design and implement effective processes for service delivery, including incident and problem management, capacity planning, and change management.
- Collaborate with vendors to negotiate contracts and ensure optimal service delivery.
- Drive cultural transformation by promoting a customer-centric approach to service delivery.
You will be responsible for ensuring that service level agreements (SLAs) are met and that service performance metrics are consistently improving. Your expertise in ITIL best practices and data operations will be invaluable in this role.
Requirements:- 10+ years of experience in a similar environment.
- Proven experience in running and scaling service delivery teams.
- Demonstrated ability to deliver a culture of service excellence.
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Director of Operational Effectiveness
5 days ago
Manila, National Capital Region, Philippines PSACC Philippine Span Asia Carrier Corporation Full timeDirector of Operational Effectiveness Job Description:We are seeking a highly skilled and experienced leader to drive our operational effectiveness efforts. The successful candidate will have a proven track record of developing and implementing strategic initiatives that drive business results.Responsibilities:Develop and implement a comprehensive...
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Store Operations Director
3 days ago
Manila, National Capital Region, Philippines ALN Group of Companies Full timeJob Summary:We are seeking an accomplished professional to join our team as a Store Operations Director. In this role, you will be responsible for leading our luxury brand stores to achieve exceptional sales and profitability while delivering outstanding customer satisfaction.Main Responsibilities:Define and achieve store sales targets and growth...
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Operations Director
2 days ago
Manila, National Capital Region, Philippines Bee Information Technology PH Inc. Full timeJob Title: Operations DirectorJob SummaryThe Operations Director plays a critical role in driving business growth and efficiency by formulating and implementing strategic plans. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis is a challenging...
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Director of Unsecured Lending Operations
4 days ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeJob DescriptionThe Bank of the Philippine Islands is seeking a highly experienced professional to lead its unsecured lending operations as Director of Unsecured Lending Operations.Key Responsibilities:Develop and implement effective underwriting and loan approval processes for unsecured consumer loan products.Collaborate with cross-functional teams to design...
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Human Resources Director of Operations
6 days ago
Manila, National Capital Region, Philippines AIM Asian Institute of Management Full timeJob Summary:We are seeking a highly skilled Human Resources Director to lead our HR operations at the AIM Asian Institute of Management. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve HR efficiency and effectiveness.About the Role:Developing HR Systems and Processes: Develop and...
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Operations Director
3 days ago
Manila, National Capital Region, Philippines DERMASIA CORPORATION Full timeJob DescriptionThe Operations Director will oversee the day-to-day operations of the company, ensuring smooth coordination and management of all activities. This includes scheduling, resource allocation, and workflow optimization to maximize efficiency.Key ResponsibilitiesOperational Support – The Operations Director will provide support in managing daily...
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Operational Effectiveness Auditor
3 days ago
Manila, National Capital Region, Philippines Collins International Trading Corporation Full timeThe Operational Effectiveness Auditor plays a vital role in assessing the internal controls and operational processes of Collins International Trading Corporation. This position involves conducting site visits to evaluate the effectiveness of internal controls, identifying areas for improvement, and developing recommendations for enhancements.
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Financial Operations Director
3 days ago
Manila, National Capital Region, Philippines Hexagon Group of Companies Full timeJob OverviewThe Financial Operations Director is responsible for leading the financial operations function at the Hexagon Group of Companies.Main Accountabilities:Develop and implement financial strategies to drive business growth and profitability.Oversee accounting and payable departments to ensure accuracy and timeliness of financial data.Collaborate with...
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Operations Director
3 days ago
Manila, National Capital Region, Philippines Tech Mahindra Ltd. (IT) Full time**Job Description:**We are seeking an experienced Operations Director to join our team at Tech Mahindra Ltd. (IT). In this role, you will be responsible for leading the Support Services function and driving initiatives to improve efficiency and effectiveness.Duties & Responsibilities:Develop and implement strategies to enhance operational excellence,...
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Operations Director
6 days ago
Manila, National Capital Region, Philippines Wireless Link Technologies, Inc. Full timeJob DescriptionAn experienced Operations Director is required to oversee the daily workings of warehouse and inventory operations at Wireless Link Technologies, Inc. This key role involves planning, managing, and implementing schedules to ensure deadlines are met and maintaining a high-quality standard of product production and delivery.The successful...
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Accounting Operations Director
2 days ago
Manila, National Capital Region, Philippines Bounty Fresh Food, Inc. Full timeAccounting Operations DirectorWe are seeking an experienced Accounting Operations Director to lead our accounting function at Bounty Fresh Food, Inc.This role will be responsible for overseeing all aspects of accounting operations, including financial reporting, budgeting, and forecasting.The successful candidate will have strong leadership skills and...
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Director of Security Operations
1 day ago
Manila, National Capital Region, Philippines AXA Philippines Full timeJob Overview:\AXA Philippines is seeking an experienced Director of Security Operations to join our team. This vital role will lead the development and deployment of a portfolio of security projects for the local entity, ensuring the achievement of security targets as set by Group Security.\As a leader, the Director of Security Operations will drive security...
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Operational Effectiveness Manager
4 days ago
Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full timeWe are seeking an exceptional Operational Effectiveness Manager to join our team at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. In this role, you will be responsible for supporting the Head of Business Architecture in developing and implementing operational efficiencies and improvements. Your primary focus will be on identifying opportunities to enhance...
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Operations Director
23 hours ago
Manila, National Capital Region, Philippines Michael Page Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Implementing effective go-to-market strategies that reinforce our value proposition to clients locally and globally.Cultivating strong, lasting relationships with internal and external legal counsel.Enhancing customer, partner, and vendor retention and growth through strategic...
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IT Director of Operations
5 days ago
Manila, National Capital Region, Philippines Nityo Infotech Full time**About Nityo Infotech**We are a leading provider of IT services, dedicated to delivering exceptional results and exceeding client expectations.Job Title: IT Managing DirectorWe are seeking a highly skilled and experienced IT Managing Director to spearhead our operations in the Philippines. As a key member of our leadership team, you will be responsible for...
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Director of IT Operations
17 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeNityo Infotech Services Philippines Inc. Seeks Director of IT OperationsAs a high-caliber IT professional, you will spearhead our client's operations and drive business growth through IT service delivery.About Us: We are a leading provider of IT services, committed to delivering exceptional results.Role Description: As Director of IT Operations, you will be...
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Financial Operations Director
6 days ago
Manila, National Capital Region, Philippines Peoplehub Inc Full timeAbout the RoleWe are seeking an experienced Financial Operations Director to lead our financial operations team at Peoplehub Inc. This is an exciting opportunity for a strategic thinker who can develop and implement process improvements to enhance the efficiency and effectiveness of our financial operations.Key ResponsibilitiesDevelop and implement process...
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BPO Operations Director
8 hours ago
Manila, National Capital Region, Philippines GGIS Services Full timeAbout the RoleWe are looking for a seasoned BPO Operations Director to oversee our workforce management operations in the BPO industry. The ideal candidate will have a proven track record of leading high-performing teams and driving business growth through efficient operations.The BPO Operations Director will be responsible for developing and implementing...
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Director of Operations
5 days ago
Manila, National Capital Region, Philippines Klaiya Full timeAbout KlaiyaKlaiya is a leading advertising agency specializing in brand and performance marketing, E-Commerce Services, and influencer Marketing.We are the center of excellence that helps businesses establish and develop their online presence and brand awareness.With a pool of Marketing Gurus, E-Commerce Experts, and Out-of-the-box creatives, we are...
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Operational Effectiveness Expert
23 hours ago
Manila, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full timeJoin Our Team:We are seeking a highly skilled Field Auditor to join our team at Personal Collection Direct Selling Inc. As a Field Auditor, you will play a critical role in ensuring the integrity of our operations and driving business growth.Key Responsibilities:Conduct audits to assess the effectiveness of our operations and identify areas for...