Customer Service Representative Position Available

3 weeks ago


Bacolod City, Western Visayas, Philippines Neksjob Full time
Job Description for Customer Service Representative

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role involves attracting potential customers by answering their product and service inquiries, suggesting relevant information about other products and services, and opening customer accounts by recording account details.

Maintaining accurate customer records is also a key responsibility in this position. The ideal candidate should possess excellent communication skills, both written and verbal, and be proficient in using computers with good web navigation skills. Additionally, they should be available to start work immediately.

Key Responsibilities:

  • Attract potential customers by providing timely and effective support through various communication channels.
  • Answer product and service inquiries, and suggest relevant information to customers.
  • Record and maintain accurate customer account information.
  • Update customer records as necessary.

Requirements:

  • Must be at least 18 years old.
  • A high school diploma or equivalent is required.
  • Excellent English communication skills are essential.
  • Proficiency in using computers and navigating the web is necessary.
  • Available to start work immediately.

Why Work with Us?

We offer a competitive salary package, exciting performance bonuses, generous referral incentives, best-in-class healthcare benefits from Maxicare, and an inspiring and fun work environment with endless career advancement opportunities. Our company values its employees and strives to create a positive and productive work atmosphere.

Estimated Salary: $40,000 - $60,000 per year, depending on experience.



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