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Phone Support Agent

2 weeks ago

Cebu City, Central Visayas, Philippines TDCX Philippines Full time

Take your career to the next level as a Phone Support Agent with TDCX Philippines

We are searching for talented individuals to provide high-quality phone support to our partner brands. As a Phone Support Agent, you will be responsible for delivering excellent customer service and resolving customer inquiries and issues.

The ideal candidate will have at least 1 year of BPO experience handling a voice campaign and basic troubleshooting experience. Strong communication skills, technical knowledge, and problem-solving skills are required.

Key responsibilities include:

  • Providing prompt and accurate information to customers
  • Recognizing and adjusting support approach to accommodate customer needs
  • Communicating effectively with team members and customers

TDCX Philippines offers a dynamic work environment, competitive remuneration package, and opportunities for career growth and professional development. Join our team and discover a new level of career fulfillment