Customer Service Representative

4 weeks ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.

Responsibilities:

* Respond to incoming calls from customers, answering their questions and resolving their issues
* Troubleshoot problems and provide solutions to customers
* Provide information and handle complaints regarding our products or services
* Work collaboratively with other teams to resolve customer issues

Requirements:

* High School Graduate (old curriculum) or Senior High School Graduate (new Curriculum)
* Above average English communication skills
* Good computer navigation skills on multiple systems
* Typing speed of 25-30 WPM
* Willingness to work in a fast-paced environment

What We Offer:

* Competitive Salary
* Exciting Performance Bonuses & Account Specific Allowances
* Career Advancement Opportunities
* Comprehensive Healthcare Benefits

Why Choose Us:

At Neksjob, we value our employees and offer a supportive and dynamic work environment. We are committed to helping our employees grow and develop their careers, and we offer a range of benefits and opportunities to support their success.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.



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