Professional Services Delivery Expert
2 days ago
As a Professional Services Delivery Expert at WalkMe, you will play a critical role in ensuring the successful delivery of our products and services to our customers. Your primary responsibility will be to collaborate with customer application owners to understand their business objectives, pain points, and end-user needs, providing expert advice and recommending WalkMe solutions that align with their goals and improve user experiences.
Key Accountabilities- Client Onboarding: Collaborate with customers to understand their business objectives, pain points, and end-user needs, providing expert advice and guidance on how to achieve their goals.
- Solution Design and Implementation: Work closely with customers to design and build customized WalkMe solutions that meet their unique needs and goals.
- Project Management: Collaborate with internal stakeholders and the development team to ensure successful delivery of WalkMe projects, coordinating tasks and resources effectively to meet deadlines and budget constraints.
We are looking for an individual who is passionate about delivering exceptional results, driving business impact, and making a difference in the lives of our customers. If you have a strong understanding of WalkMe and its applications, excellent communication and interpersonal skills, and experience in implementation consulting or customer success roles, we encourage you to apply for this exciting opportunity.
Required Skills and Qualifications- Proven experience in implementation consulting or customer success roles.
- Strong understanding of WalkMe and its applications.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
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