Retail Sales and Service Lead

2 weeks ago


Taguig, National Capital Region, Philippines Jollibee Group Full time
Talent Acquisition Specialist at Jollibee Group of Companies

About the Role

We are seeking a highly skilled Outlet Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales growth, improving customer satisfaction, and enhancing overall store performance.

Main Responsibilities

  1. This role involves conducting thorough sales analysis to identify opportunities for growth and developing tailored plans to achieve sales targets.
  2. The successful candidate will be responsible for implementing merchandising strategies that align with our business objectives and driving in-store promotions to increase sales.
  3. A critical aspect of this role is forecasting product demand and making informed recommendations to improve sales performance.
  4. You will be responsible for monitoring sales performance data and providing actionable insights to inform business decisions.
  5. We are seeking a results-driven individual who can develop and implement effective production workflows and systems to meet customer demands.
  6. This role requires a deep understanding of sales performance data, including historical trends and current market dynamics, to develop and apply improvement initiatives.
  7. The successful candidate will be responsible for motivating and developing store teams to deliver exceptional customer experiences.

Qualifications

  • A Bachelor's degree in Hotel and Restaurant Management or a related field is preferred.
  • The successful candidate will have a minimum of 5 years of experience in managing retail stores and teams.
  • A strong knowledge of the Food and Beverage industry and a passion for delivering exceptional customer service are essential.


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