Account Operations Specialist

18 hours ago


Manila, National Capital Region, Philippines Ninja Van PH Full time

Ninja Van PH is a dynamic logistics company committed to delivering exceptional customer experiences across Southeast Asia.

We are seeking an experienced Account Operations Specialist to maintain a positive relationship with Ninja Van's international clients. This role will involve working closely with clients to understand their needs and provide tailored solutions.

Main Responsibilities:

  1. Familiarize daily client needs and ensure they have the necessary data on time.
  2. Understand and recommend innovative suggestions to improve processes and align them with internal systems.
  3. Promote a positive working relationship with top Crossborder accounts through hands-on service provision.
  4. Execute day-to-day operational tasks to align Ninja Van's and client systems.
  5. Ensure process adherence while exploring opportunities for improvement.


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