Business Operations Manager

19 hours ago

Cabuyao, Calabarzon, Philippines beBeeOperations Full time $60 - $80
Lead Operations Manager

We are seeking an exceptional Lead Operations Manager to oversee the daily execution of workflows, team coordination, and administrative functions within our department.

This role ensures campaigns are delivered on time, task boards are consistently updated, and departmental performance runs smoothly. The ideal candidate is organized, systems-driven, and confident managing a remote team in a fast-paced environment.

The successful candidate will play a key role in maintaining efficiency, accountability, and operational structure within the department.

  • Department Workflow Management:
    • Oversee day-to-day operations and ensure completion of all assigned tasks
    • Maintain and implement operational SOPs for task execution and campaign support
    • Monitor and update project management tools to track ongoing activities and deadlines
    • Identify and resolve blockers that delay task execution
  • Team Leadership and Oversight:
    • Supervise and mentor Leads team members, including Leads Team Leaders, Coordinators, and Assistants
    • Assign daily workloads, monitor completion rates, and track attendance
    • Lead onboarding and training for new team members
    • Conduct performance check-ins and submit evaluations to HR as required
  • Cross-Department Coordination:
    • Collaborate with Social Media, Content, and Chat teams to ensure timely task handoffs
    • Facilitate communication flow between departments for campaign-related deliverables
    • Flag operational concerns or task delays to senior management as appropriate
  • Administrative Oversight and Reporting:
    • Verify payroll data such as attendance, deliverable completion, and daily check-ins
    • Maintain department calendars, trackers, and communication logs
    • Provide weekly operations updates and report on team task completion rates
    • Ensure compliance with internal SOPs, security protocols, and documentation practices

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