IT Support Specialist
1 month ago
Location: Remote (Work from Home set up)
Salary: 25,000 PHP
Schedule: Shifting
Headcount: 2
Qualifications:
- At least 1 year of relevant experience
- Exposure to Linux environment (Must Have)
- Experienced in Level 1 Technical Support / Service desk (Preferably Infra Support)
- Good communication skills
- Knowledgeable in command lines, Windows Servers, SQL Servers, and ITIL
- Bachelor Graduate
Key Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Responsible for troubleshooting and resolving technical issues
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
What We Offer:
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
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