IT Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Direct Hiring Level 1 IT Service Desk (with Linux experience)

Location: Remote (Work from Home set up)

Salary: 25,000 PHP

Schedule: Shifting

Headcount: 2

Qualifications:

  • At least 1 year of relevant experience
  • Exposure to Linux environment (Must Have)
  • Experienced in Level 1 Technical Support / Service desk (Preferably Infra Support)
  • Good communication skills
  • Knowledgeable in command lines, Windows Servers, SQL Servers, and ITIL
  • Bachelor Graduate

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Responsible for troubleshooting and resolving technical issues
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions

What We Offer:

  • Competitive salary
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


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