Customer Service Representative
4 weeks ago
**Job Title:** Customer Service Representative - Telco Account Specialist
About the Role:
We are seeking a highly motivated and experienced Customer Service Representative to join our team at GDV Stackph. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing excellent service to our clients.
Key Responsibilities:
- Handle customer calls and respond to their inquiries in a timely and professional manner
- Provide solutions to customer complaints and issues
- Upsell and cross-sell products and services to customers
- Meet sales targets and key performance indicators (KPIs)
Requirements:
- High school diploma or equivalent required
- 2+ years of experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving skills and ability to think critically
Benefits:
- Competitive salary package up to PHP 28,000 per month
- Overtime pay and night differential
- HMO benefits and other perks
What We Offer:
At GDV Stackph, we offer a dynamic and challenging work environment that allows our employees to grow and develop their skills. We are committed to providing our employees with the tools and resources they need to succeed in their roles.
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