
Customer Service Representative
3 hours ago
We are looking for a detail-oriented and organized individual to join our support team. As a Support Team Member, you will be responsible for managing non-voice account tasks, including data entry, email correspondence, and chat support.
The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work well in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this role.
Responsibilities:
- Manage non-voice account tasks, including data entry, email correspondence, and chat support.
- Provide accurate information and resolve inquiries through written communication.
- Process service requests, updates, and follow-ups efficiently.
- Ensure high-quality and timely responses to customer queries and issues.
- Maintain detailed records of interactions and transactions.
- Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
- A high school diploma or equivalent is required.
- Excellent communication and interpersonal skills are essential.
- You should have strong problem-solving and decision-making abilities.
- You must be able to thrive in a fast-paced and dynamic environment.
Benefits:
- A competitive salary and monthly commissions.
- HMO with 2 free dependents from day one.
- Paid leaves, OT, and holiday pay.
- Government-mandated benefits and 13th-month pay.
- A relaxed working environment with free coffee and biscuits.
Join us and enjoy a work-life balance
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