Food Service Manager

11 hours ago


Makati City, National Capital Region, Philippines Alpha Infinity Holding Corp. Full time

Job Description:

We are seeking a skilled Food Service Manager to join our team at Alpha Infinity Holding Corp. in this dynamic role, you will oversee the day-to-day operations of our restobar, ensuring exceptional customer experiences and efficient service delivery.

About the Role:

  • Supervise Wait Staff: You will lead and manage a team of wait staff, including training, scheduling, performance evaluations, and addressing any disciplinary issues.
  • Operational Excellence: Maintain the efficient flow of service, coordinate with the bar staff, manage reservations, and ensure adherence to health and safety regulations.
  • Customer Focus: Create a vibrant atmosphere by supervising the wait staff to ensure a lively and engaging experience for guests, promoting the restobar's unique ambiance, and encouraging guest interaction.
  • Service Standards: Lead the team to deliver exceptional service, resolve customer complaints promptly, and create a welcoming and enjoyable experience for every guest.

Responsibilities:

  • Supervise and train wait staff to maintain high standards of service.
  • Ensure smooth operations, including table service, quality control, and inventory management.
  • Manage the presentation of dishes and cocktails, maintaining consistent quality and adhering to food safety regulations.
  • Assist with managing the wait staff's tips and ensure accurate reporting of sales and revenue.
  • Evaluate and improve processes to enhance customer satisfaction and operational efficiency.

Requirements:

  • Experience: Prior experience in a supervisory role within the food and beverage industry is essential, ideally with experience in a restobar or similar environment.
  • Skill Set: Strong leadership skills, excellent communication and problem-solving abilities, attention to detail, and ability to work in a fast-paced environment.
  • Credentials: A strong understanding of restobar operations, including sanitation practices, customer service, and food and beverage knowledge.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

About Us:

Alpha Infinity Holding Corp. is a leading player in the hospitality industry, committed to delivering exceptional experiences to our customers. We value innovation, teamwork, and customer satisfaction, and we strive to create a positive impact in our community.



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