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Relationship Development Executive

2 weeks ago

Manila, National Capital Region, Philippines Prime@Technology Specialist Inc. Full time
About the Role

This Account Management Officer position plays a critical role in driving business growth by developing and maintaining strong relationships with our valued customers.

Key Responsibilities

  1. Customer Relationship Building: Foster deep understanding of customer needs and preferences, identifying opportunities to enhance their experience.

  2. Solution Development: Collaborate with cross-functional teams to design and deliver innovative solutions that meet customer objectives.

  3. Issue Resolution: Respond promptly to customer inquiries and concerns, ensuring timely resolution and maintaining high levels of satisfaction.

  4. Progress Updates: Provide regular updates on project status and performance metrics, enabling informed decision-making by stakeholders.

  5. Team Collaboration: Work closely with internal teams to ensure seamless execution of customer-focused initiatives.

  6. Professional Development: Stay up-to-date with industry trends and best practices, applying knowledge to improve customer engagement and loyalty.

Requirements

  1. A degree in Business Administration, Management, Commerce, Marketing, or a related field is mandatory.

  2. Previous sales experience or a related field is desirable but not essential.

  3. Candidates from various industries are welcome to apply.

  4. Experience in sales and delivering customized solutions is crucial.

  5. Excellent communication and interpersonal skills, with an ability to build rapport with professionals at all levels, are necessary.

  6. Strong organizational skills are required.