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Ecommerce Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Omeba Solution Inc. Full time

About Us

Klaiya Digital Solution is a leading digital consultant specializing in inbound performance marketing, website strategies & development, ecommerce solution, and ERP software implementation. Our team of experts helps businesses establish and develop their online presence.

Ecommerce Operations Manager Role

We are seeking an experienced Ecommerce Account Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with sellers, owners, and representatives. They will also collaborate on initiatives and progress with internal and external stakeholders, overseeing assigned accounts, negotiating deals, store optimization, and campaign participation to boost online store sales.

Key Responsibilities

  1. Build and maintain strong relationships with sellers, owners, and representatives.

  2. Collaborate on initiatives and progress with internal and external stakeholders.

  3. Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales.

  4. Prepare reports on account status.

  5. Monitor and analyze the performance of set KPIs and deliver reports to management.

Requirements

To succeed in this role, you will need:

  1. Bachelor's degree.

  2. Excellent communication and customer service skills.

  3. Proficient in Microsoft Excel.

  4. 1-2 years experience in ecommerce.

  5. Highly skilled in problem/solution analysis.

Benefits

We offer a competitive salary package, government-mandated benefits, HMO, free device program, monthly commission and bonus, annual increase, company events, opportunities for promotion, and employee stock ownership plan (stock option).