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Gaming Operations Supervisor

1 week ago

Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time
Job Overview

We are seeking an experienced Online Casino Product Manager to join our team at MegaXcess IT Solutions Inc.

This key role will oversee the daily operations of our Market Analysis Team, which is responsible for collecting data, analyzing market trends, and providing accurate information to stakeholders.

Main Responsibilities

  • Audit and monitor sites, games, vendors, and transactions to ensure compliance with company policies and regulatory standards.
  • Develop and implement strategies to improve team efficiency and productivity.
  • Collaborate with internal departments and external parties to ensure seamless execution of operations and resolution of any issues.
  • Provide reports to management or clients about online compliance check activities.
  • Document and report critical issues, incidents, or irregularities, providing detailed accounts to management and recommending preventive measures.

Qualifications

  • Minimum 5 years' experience in the online gaming industry.
  • Direct line management leadership and supervisory experience.
  • Strong understanding and familiarity of various game offerings in the market.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.