Strategic Business Insights Analyst
5 days ago
Welcome to a career-defining opportunity at RingCentral, a leading global cloud-based communications provider. We're looking for a highly skilled Strategic Business Insights Analyst to join our Global Ops team.
This is an exciting role that involves working collaboratively with multiple departments to provide essential insights and reports to our sales leaders. You will be responsible for building, maintaining, and improving management reports and dashboards to monitor key performance indicators (KPIs) and make data-driven decisions.
As a Strategic Business Insights Analyst, you will work closely with our Salesforce specialist to ensure data integrity, pipeline management, and enhance functionality within Salesforce. Your experience in project management will also help to ensure timely completion of all required activities, such as POs, invoices, and deal trackers.
We are seeking a talented individual with strong analytical skills, database manipulation expertise, and the ability to work effectively with multi-functional teams. The ideal candidate will have a strong sense of urgency and be able to prioritize multiple work streams.
Key Responsibilities:
- Provide actionable analytics support to management to inform business decisions
- Create and track POs, invoices, and payments
- Compare large datasets to identify discrepancies and perform necessary corrections
- Develop and maintain periodical performance monitoring dashboards, reports, and metrics
- Foster collaboration with cross-functional teams and establish relationships to drive business outcomes
Requirements:
- At least 3 years of experience in sales analytics & reports and/or project management
- Strong analytical, organizational, problem-solving, and follow-through skills
- High proficiency with MS Office and Google Suite
- Excellent oral and written communication skills, including listening and presentation skills
- Attention to detail and excellence in troubleshooting and analysis skills
What We Offer:
We provide a comprehensive compensation package, including competitive salary, paid time off, paid sick leave, and performance incentives. Our company culture is built on mutual respect, open communication, and a commitment to diversity and inclusion. If you're a motivated and results-driven individual looking for a challenging opportunity, we encourage you to apply.
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