
Financial Protection Specialist
2 days ago
Job Title:
About the Job:
The position involves safeguarding against fraudulent activities across various payment platforms, ensuring a seamless experience for legitimate customers.
Key Responsibilities:
- Review and assess high-risk transactions to identify potential fraud patterns.
- Monitor multiple payment gateway activities to prevent unauthorized transactions.
- Implement risk-mitigation protocols to protect customer information and ensure compliance with internal policies.
- Conduct confidential account reviews and resolve complex situations while maintaining customer satisfaction.
Requirements:
- A minimum of 3 years of experience in customer-facing roles or similar positions.
- Proven track record in fraud analysis or risk management.
- Experience working within the e-commerce industry or consumer packaged goods (CPG).
- Strong analytical skills, including pattern recognition.
- Excellent problem-solving abilities and attention to detail.
What We Offer:
- A dynamic work environment that fosters professional growth opportunities.
- A competitive salary and comprehensive benefits package.
- The chance to contribute to a wellness-focused mission that empowers consumers with better health solutions.
Work Setup:
- Remote position with flexible working hours.
- Must have a reliable internet connection and quiet workspace.
- Required to provide own computer with an Intel Core i5 or higher operating system.
Working Hours:
- US Business Hours (specific schedule TBD).
- Occasional weekend availability for urgent matters.
- 40 hours per week.
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