
Operations Manager
1 day ago
We are seeking a skilled and organized Operations Associate to oversee the daily operations of a portfolio of short-term rental properties. The ideal candidate will have strong management skills, attention to detail, and excellent communication abilities.
Key Responsibilities:- Manage day-to-day operations of short-term rental properties
- Schedule and manage cleaners, maintenance staff, and contractors
- Conduct quality checks to ensure property readiness
- Respond to guest inquiries, concerns, and reviews
- Ensure compliance with local regulations
- Use OwnerRez to manage bookings, calendars, messaging automations, and guest records
- Maintain and reconcile financial records using QuickBooks
- Track expenses, generate financial reports, and assist with end-of-year documentation
- Assist in optimizing listing content, descriptions, and photography
- Design simple marketing assets and branded guest materials using tools like Canva
- Help implement upselling strategies, guest experience enhancements, or promotions
- Maintain SOPs for operations, cleaning, maintenance, and guest communication
- Track key performance metrics (occupancy, RevPAR, guest reviews, etc.)
- Coordinate calendar availability and blackout dates across platforms
The ideal candidate will have experience using QuickBooks, Ownerrez, Airbnb/VRBO, design (for marketing), and be familiar with vacation rental platforms.
Requirements- Mid-Senior level
- Full-time
- Management and Manufacturing
- Technology, Information and Internet
This is a remote work opportunity with flexible scheduling.
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