Remote Customer Service Agent

12 hours ago

Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Customer Service Representative Job Opportunity

Seeking individuals to work as customer service representatives in a remote, temporary position. This role is contingent upon disaster relief needs.

The ideal candidate will apply the latest customer service techniques and learn our account management systems while helping improve the customers' experience during a difficult time.

Key Responsibilities:

  • Assist customers with inquiries and resolve issues promptly
  • Learn common requests and solutions to provide efficient support
  • Improve the customer's experience by utilizing effective communication skills
  • Escalate dissatisfaction to proper channels for prompt resolution

Candidate Qualifications:

  • Must be at least 18 years old
  • High school diploma or equivalent required
  • Excellent organizational, written, and oral communication skills
  • Ability to type accurately and efficiently
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Understanding of Windows operating systems
  • Reliable with regular attendance and punctuality
  • Able to evaluate, troubleshoot, and follow up on customer issues
  • Effective conflict resolution, problem-solving, and negotiation skills
  • Customer service oriented with ability to multitask and self-manage
  • Strong team orientation and customer focus
  • Thrives in fast-paced environment with excellent interpersonal skills

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