Guest Services Representative

7 days ago


Tanauan, Calabarzon, Philippines beBeeCustomer Full time $9,600 - $12,000

Job Title: Guest Services Representative

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This is a dynamic and fast-paced role where you will be the first point of contact for our guests, providing exceptional customer service to ensure their stays are seamless and memorable.

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Responsibilities include responding to guest inquiries and communications in a timely manner, resolving issues efficiently, and coordinating with internal teams to maintain high standards of service.

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You will also be responsible for updating reservations accurately for proper accounting, liaising with platforms like Airbnb and VRBO to resolve any channel-specific issues, and managing multiple tasks effectively.

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We are seeking a highly skilled and detail-oriented individual who is proficient in using OTA booking channels, Guesty or similar short-term rental property management systems, and Google Workspace (Gmail, Google sheets, Google docs).

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Required Skills and Qualifications:

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  • Fluent in English, both in writing and speaking">
  • Experience with Google Workspace (Gmail, Google sheets, Google docs)">
  • Strong problem-solving skills and a customer-focused mindset">
  • Ability to work independently and manage multiple tasks effectively">
  • Proficiency with OTA booking channels, Guesty or similar short-term rental property management systems">
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Benefits:

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We offer a competitive salary range of $800 - $1,000 USD per month based on experience, two weeks of paid vacation after the first six months, and a fun and engaging work culture.

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A full-time commitment of 40 hours per week by the computer is required, and this role is not compatible with holding another job. We look forward to welcoming you to our team



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