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Education and Engagement Specialist
1 week ago
Coinbase is committed to increasing economic freedom in the world, and we are seeking a highly skilled individual to join our team as a Senior Deployment Specialist.
The ideal candidate will have 3+ years of experience in Learning and Development, Training Coordination, or Project Management within a Customer Experience (CX) or Operations environment. They will be responsible for managing complex tasks, delivering high-quality results within deadlines, and effectively engaging with stakeholders at all levels of the organization.
Responsibilities:
- Deploy training programs to meet business objectives
- Collaborate with cross-functional partners to ensure effective deployment of training materials
- Maintain accurate records of training completion and assessment scores
- Provide coaching and feedback to employees to enhance their performance
Requirements:
- Proven experience in Learning and Development, Training Coordination, or Project Management
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
- Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements