Technical Support Specialist
7 days ago
Job Description:
- Assist in ensuring effective end-to-end functionalities as a Technical Support Specialist under the supervision of the Application Support Manager.
- Create and monitor product and service performance metrics to maintain high standards.
Key Responsibilities:
- Perform analysis on service or product functionalities and recommend improvements to optimize performance.
- Consult with the development team, level 3 support, internal clients, and external clients to enhance product or service performance.
- Maintain and update technical architectures, configurations, system credentials, processes, and procedures to ensure seamless operations.
Requirements:
- A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
- 2-5 years of experience in technical support.
- Working knowledge of SQL databases, data transformation, network configurations, operating systems, and infrastructure (cloud and on-premises).
-
Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines GlyphStudios, Inc. Full timeAt GlyphStudios, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, the successful candidate will be responsible for providing top-notch technical support to our end-users.About the RoleThe Technical Support Specialist will be the primary point of contact for users experiencing technical...
-
Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc. Full timeJob DescriptionAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. As a Senior Customer Advocate, you will be the first point of contact for our customers, providing technical support and assistance via voice, email, and chat.The ideal candidate will have experience in customer support and technical support,...
-
Technical Support Specialist
20 hours ago
Pasig, National Capital Region, Philippines Department of Education - Philippines Full timeJob OverviewWe are seeking a highly skilled technical support specialist to join our team at the Department of Education - Philippines.This role is responsible for providing technical assistance in the collection, cleaning, storage, management, and analysis of school effectiveness data. The successful candidate will serve as a technical assistant in all...
-
Technical Sales Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Pro-hygienics Human Resource and Services Corporation Full timeCompany OverviewPro-hygienics Human Resource and Services Corporation is a leading organization seeking a talented Sales Technical Support specialist to bridge the gap between our technical capabilities and client needs.The successful candidate will play a crucial role in supporting sales teams by providing technical expertise during the pre-sales process,...
-
Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines Manpower (Philippines) Full timeWe are seeking a Technical Support Specialist to join our team at Manpower (Philippines) in MakatiJob DescriptionThe Helpdesk Specialist will provide technical support to our clients, ensuring their queries are resolved efficiently and effectively.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and...
-
Procurement Support Specialist
3 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob DescriptionThe Procurement Support Specialist provides critical support to the company's purchasing function. Key responsibilities include purchasing products and packaging materials according to company specifications, preparing necessary documents for all purchases, and handling logistics from seller to the company warehouse.Duties and...
-
Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines Optum Full timeAt Optum, we strive to deliver exceptional care and improve health outcomes by connecting people with the resources they need. As a Technical Support Specialist, you will play a critical role in resolving technical issues and providing timely support to our customers.About the RoleYou will be responsible for managing helpdesk tickets and troubleshooting...
-
Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines CPS Asia Pacific Full timeJob DescriptionThe Technical Support Specialist will provide second-level onsite support for network, database, and system issues within the casino integrated resort. This role ensures the stability and efficiency of IT operations by troubleshooting, diagnosing, and resolving technical problems and working with 3rd level support and Vendors.Key...
-
Technical Support Specialist
1 week ago
Pasig, National Capital Region, Philippines VISAYA KPO Full timeAre you looking for a challenging role in Technical Support and Customer Service? Look no further than Visaya KPO!We are seeking a highly skilled Technical Support Specialist to join our team in Ortigas, Philippines.The ideal candidate should have at least 6 months of experience in BPO roles, specifically in blended CSR/TSR. Good communication skills are...
-
Specialist - Technical Support
2 weeks ago
Pasig, National Capital Region, Philippines CPS Asia Pacific Full timeOn-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionJob Brief:The Technical Support Specialist is responsible for providing second-level onsite support for network, database, and system issues within the casino integrated resort. This role ensures the stability and efficiency of IT operations by troubleshooting, diagnosing, and resolving...
-
API Technical Support Specialist
22 hours ago
Pasig, National Capital Region, Philippines Zig Zag Offshoring Full timeAbout the RoleWe are seeking a highly skilled and experienced API Technical Support Specialist to join our team at Zig Zag Offshoring. As an API Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers via email and ticketing systems.Key ResponsibilitiesProvide first-line technical support to...
-
Technical Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Forever Flawless Face and Body Center, Inc. Full timeWhy Work With Us Forever Flawless Face and Body Center, Inc. is a leading organization in the beauty and wellness industry. We offer a unique opportunity to work with a dynamic team, contribute to innovative projects, and advance your career. Our company culture values collaboration, creativity, and continuous learning.Job Summary We are seeking an...
-
Technical Support Specialist
3 days ago
Pasig, National Capital Region, Philippines Indra Philippines Full timeJob Description:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Indra Philippines. As a key member of our service desk, you will be responsible for providing exceptional support to our customers, ensuring timely resolution of their issues and inquiries.Responsibilities:- Provide first level support and...
-
Customer Technical Support
4 weeks ago
Pasig, National Capital Region, Philippines JK Network Services Full timeCOMPANY PROFILE: A Business process outsourcing company which is a good innovator on providing scalable digital solutions.Position: Customer Technical Support (Home Appliances)Company Industry: BPO Company Work Location: PasigWork Schedule: Shifting ScheduleSalary: Php 30,000- 47,000Work Set Up: OnsiteBENEFITS:•Government Mandated...
-
Technical Support Specialist
3 days ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeAbout Stealth MonitoringWe are North America's leading provider of remote live real-time video surveillance security camera monitoring, helping businesses secure and protect their assets at a fraction of the cost of traditional security measures.The Deskside Support Engineer is an Entry-Level IT position under the Service Desk team. The role is responsible...
-
Pasig, National Capital Region, Philippines Ecoshift Corporation Full timeAbout Us:We are Ecoshift Corporation, a leading provider of innovative solutions in the piping industry. We are currently seeking a skilled Piping Solutions Technical Support Specialist to join our team. This role involves ensuring the quality and reliability of our PPR pipe products through product testing, quality inspections, technical documentation, site...
-
Client Support Coordinator
1 week ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeMida Food Specialist is seeking a highly motivated and organized Customer Relations Assistant to join our team. As a key member of our organization, you will play a crucial role in ensuring that our customers receive exceptional service and support.Responsibilities and DutiesThe ideal candidate will have the following responsibilities and duties:Act as the...
-
Technical Support Specialist
2 days ago
Pasig, National Capital Region, Philippines FIS Full timeJob OverviewFIS is a leading provider of financial services and technology solutions. As a Technical Support Representative, you will play a critical role in delivering exceptional customer service and resolving technical issues for our clients.
-
Technical Support Specialist
6 days ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeWe're looking for a talented Service Desk Representative Sr. to join our team at Insight Enterprises, Inc. As a key member of our client operations team, you will be responsible for providing second-level technical support to end-users for various hardware and software issues.You'll work closely with our Tier 1 Service Desk teammates to resolve complex...
-
IT Support Specialist
22 hours ago
Pasig, National Capital Region, Philippines Stefanini, Inc Full timeThe role of the ICT Operations Infrastructure Specialist at Stefanini, Inc is to provide quality support following standard operating procedures.Supporting engineers and architects in the Global Infrastructure tower is a key responsibility of this position.Project tasks and requests will be assigned to the Infrastructure Specialist to free up time for the...