
Limited Slot CSR Agent Position
23 hours ago
We are currently seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing top-notch support to clients via phone calls and written correspondence.
In this role, you will have the opportunity to work in a fast-paced environment, interacting with customers to resolve their concerns and provide solutions. Your excellent communication skills will enable you to effectively convey information and build strong relationships with clients.
To succeed in this position, you must possess excellent English communication skills and be proficient in handling multiple tasks simultaneously. Previous BPO experience is a plus, but not required. We welcome candidates from various educational backgrounds, including college graduates, high school graduates, and those with relevant work experience.
As a valued member of our team, you will enjoy a competitive salary, 13th month pay, HMO with three free beneficiaries on day one, 20% maternity/paternity leave, and opportunities for rapid career growth. Our company also offers a comprehensive retirement/life insurance package for qualified staff, allowing you to plan for your future while enjoying a healthy work-life balance.
- Job Responsibilities:
- Answer phone calls and respond to client inquiries
- Process mail, fax, and internet mail to provide customer assistance
- Communicate with customers via phone or written correspondence to address their concerns
- Required Skills and Qualifications:
- Bachelor's degree or equivalent
- Excellent English communication skills
- Ability to work in a fast-paced environment
- Previous BPO experience is a plus
- Benefits:
- Competitive salary
- 13th month pay
- HMO with 3 free beneficiaries on day one
- 20% maternity/paternity leave
- Rapid career growth opportunities
- Retirement/life insurance package for qualified staff
- Other Details:
- Seniority level: Not applicable
- Employment type: Full-time
- Job function: Other
- Industries: Advertising services
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