Current jobs related to Remote E-commerce Customer Support Specialist - Davao City, Davao - RemoteVA

  • E-commerce CSR

    1 week ago

    Davao City, Davao, Philippines RemoteVA Full time

    Job Title: E-commerce CSRLocation: RemoteJob Description: We are looking for a proactive and organized Virtual Assistant to support our ecommerce customer service and order fulfillment operations. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. As a Virtual...

  • E-Commerce Operations Specialist

    7 days ago

    Davao City, Davao, Philippines CHIEF LOGISTICS Full time

    Job OverviewThe E-Commerce Associate will be responsible for the day-to-day operations of CHIEF LOGISTICS's various online platforms. This includes processing customer orders by coordinating with concerned employees and/or courier services.Key Responsibilities:Process customer orders efficiently and effectively.Coordinate with employees and/or courier...

  • Shopee Operations Specialist

    1 week ago

    Davao City, Davao, Philippines Merlyn Flower Shop Full time

    ShareJob DescriptionEmployee Recognition and RewardsCommissionDescriptionA Shoppe Operation Specialist is responsible for ensuring the smooth daily operations of an e-commerce platform or retail store. They oversee order processing, inventory management, customer service, and operational efficiency to enhance customer satisfaction and drive business growth....

  • Remote Troubleshooting Professional

    6 days ago

    Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

    Apollo Technologies, Inc. is committed to providing innovative solutions to our clients.We're seeking a skilled Remote Troubleshooting Professional to join our team as a Technical Support Specialist.In this role, you'll be responsible for providing technical support and troubleshooting services to our customers via remote access.About the Role:Provide...

  • Shopee Operations Specialist

    1 week ago

    Davao City, Davao, Philippines Merlyn Flower Shop Full time

    ShareJob DescriptionEmployee Recognition and RewardsCommissionDescriptionA Shoppe Operation Specialist is responsible for ensuring the smooth daily operations of an e-commerce platform or retail store. They oversee order processing, inventory management, customer service, and operational efficiency to enhance customer satisfaction and drive business growth....

  • Remote Technical Support Technician

    1 week ago

    Davao City, Davao, Philippines Trends Group, Inc. Full time

    **About the Role**Trends Group, Inc. is seeking a skilled Remote Technical Support Technician to join our team. As a key member of our IT department, you will provide remote technical support for a wide range of IT systems and address various technical concerns of our clients.The ideal candidate will have excellent problem-solving skills and a strong...

  • Remote Support Coordinator

    4 days ago

    Davao City, Davao, Philippines Virtual Done Well, Inc. Full time

    Company Overview">We are Virtual Done Well, Inc., a dynamic organization providing top-notch virtual administrative services to our esteemed clients. Our team is committed to delivering exceptional support, and we're seeking a skilled Remote Support Coordinator to join our ranks.

  • Customer Service

    3 days ago

    Davao City, Davao, Philippines 530 Customer Solutions Full time

    Are you looking for a challenging and rewarding career that offers the flexibility to work from home?As a CUSTOMER SERVICE & SALES REPRESENTATIVE at 530 Customer Solutions, you'll have the opportunity to work with a dynamic team and provide exceptional customer service to our clients.To succeed in this role, you'll need:Proven experience in BPO and...

  • Remote Home-Based Sales Professional

    3 days ago

    Davao City, Davao, Philippines 530 Customer Solutions Full time

    Are you a motivated and results-driven individual looking for a new challenge?As a Sales Professional at 530 Customer Solutions, you'll have the opportunity to work from home and provide exceptional customer service to our clients.To excel in this role, you'll need:Previous experience in BPO and salesExcellent English communication and writing skillsA...

  • Remote Customer Service Representative

    3 days ago

    Davao City, Davao, Philippines Neksjob Corporation Full time

    Neksjob Corporation is committed to delivering top-notch customer experiences. As a Remote Customer Service Representative, you will play a vital role in ensuring that our clients receive prompt and effective support.Your key responsibilities will include managing incoming customer calls and emails, addressing customer questions and concerns, and resolving...

  • Technical Support Specialist

    1 week ago

    Davao City, Davao, Philippines Trends Group, Inc. Full time

    **Job Description**Trends Group, Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide remote and onsite technical support for a wide range of IT systems and address various technical concerns of our clients.The ideal candidate will have excellent problem-solving skills and a strong...

  • Customer Engagement Specialist

    4 days ago

    Davao City, Davao, Philippines Candor VA Recruitment Full time

    Candor VA RecruitmentWe are looking for an extremely driven individual to join our team as a Customer Engagement Specialist. As a key member of our sales team, you will be responsible for creating leads and setting up consultations with potential clients using outbound calls and various communication platforms. This role requires strong communication skills,...

  • Customer Support Specialists

    4 days ago

    Davao City, Davao, Philippines TALENT OUTSOURCING CHANNEL SOLUTIONS Full time

    Job Title: Customer Support SpecialistsAt Talent Outsourcing Channel Solutions, we are seeking highly skilled and motivated Customer Support Specialists to join our team.We offer a competitive salary package that includes:Competitive salary packageGovernment Mandated BenefitsPerformance Bonuses and IncentivesExciting Allowances and moreCareer growth is also...

  • Intellectual Property Lawyer

    1 week ago

    Davao City, Davao, Philippines Gibas Associates Full time

    Key Responsibilities:Global Trademarks: Register and manage trademarks in multiple countries.Enforcement: Identify and shut down infringing online stores worldwide.Data Organization: Maintain detailed records in Google Sheets (deadlines, renewals, statuses).Certifications: Assist with product certification processes (US, EU, Australia, China,...

  • Digital Retail Associate

    6 days ago

    Davao City, Davao, Philippines CHIEF LOGISTICS Full time

    About the RoleWe are looking for a skilled E-Commerce Associate to join our team at CHIEF LOGISTICS. In this role, you will be responsible for managing our online presence, including updating product listings, processing customer orders, and ensuring seamless customer experiences.Key Skills:Experience with e-commerce platforms and software.Excellent...

  • Online Store Coordinator

    6 days ago

    Davao City, Davao, Philippines CHIEF LOGISTICS Full time

    Job DescriptionWe are seeking an experienced E-Commerce Associate to join our team at CHIEF LOGISTICS. In this role, you will be responsible for handling the day-to-day operations of our online platforms, including processing customer orders and updating product listings.Responsibilities:Manage customer orders from receipt to dispatch.Ensure accurate and...

  • Technical Support Specialist

    4 days ago

    Davao City, Davao, Philippines TORCH Solutions Full time

    At TORCH Solutions, we are seeking a highly skilled and motivated Technical Support Specialist to join our team.Job OverviewThe successful candidate will be responsible for providing top-notch technical support to our clients, ensuring that their needs are met in a timely and efficient manner.The ideal candidate will possess excellent communication skills,...

  • Technical Support Specialist

    6 days ago

    Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

    Apollo Technologies, Inc. is a leader in delivering cutting-edge solutions to our clients.We are seeking an experienced Customer Service Representative to join our team as a Technical Support Specialist.The ideal candidate will have a strong understanding of computer hardware, software, and operating systems, as well as excellent customer service and...

  • Customer Support Specialist

    4 days ago

    Davao City, Davao, Philippines Neksjob Corporation Full time

    Neksjob Corporation is a leading provider of customer service solutions. As a Customer Support Specialist, you will be the first point of contact for our clients, addressing their inquiries, concerns, and service requests in a professional and courteous manner.The primary goal of this role is to ensure efficient and accurate resolution of customer issues,...

  • Customer Support Specialist

    4 days ago

    Davao City, Davao, Philippines Metacom Full time

    At Metacom, we are seeking a Customer Support Specialist to join our team. The ideal candidate will possess strong communication skills and be willing to work on a shifting schedule. This role offers a competitive salary (PHP), paid time off, HMO coverage for the employee and two dependents, paid trainings, 13th month pay, and company-sponsored trips and...

Remote E-commerce Customer Support Specialist

1 week ago

Davao City, Davao, Philippines RemoteVA Full time
About the Role

We are seeking a highly organized and proactive Virtual Assistant to support our ecommerce customer service and order fulfillment operations. As a key member of our team, you will handle customer inquiries, process orders, and ensure that customers receive exceptional service throughout their shopping experience.

Key Responsibilities:
  1. Customer Inquiry Resolution: Respond promptly and professionally to customer inquiries via email, chat, and phone.
  2. Order Processing: Process customer orders accurately and efficiently using our ecommerce platform.
  3. Inventory Management: Monitor inventory levels and coordinate with the warehouse team to ensure stock availability.
  4. Order Discrepancy Resolution: Resolve order discrepancies, shipping issues, and returns in a timely manner.
  5. Customer Communication: Provide customers with updates on order status and shipment tracking.
  6. Logistics Coordination: Collaborate with the logistics team to ensure timely and accurate order fulfillment.
  7. Record Keeping: Maintain detailed and accurate customer records and order information.
Qualifications:
  1. Education: High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field preferred.
  2. Experience: Minimum of 2 years of experience in customer service, preferably in an ecommerce or retail environment.
  3. Technical Skills: Strong understanding of order management systems and ecommerce platforms.
  4. Soft Skills: Excellent communication and problem-solving skills.
  5. Organizational Skills: Attention to detail and ability to manage multiple tasks simultaneously.
  6. Software Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).