Customer Service Representative Position in a Call Center
19 hours ago
We are seeking a highly skilled and experienced customer service representative to join our team at Neksjob. As a CSR, you will be responsible for handling incoming calls from customers, resolving their inquiries and requests, and ensuring that their needs are met in a timely and professional manner.
About the Job:
This is an exciting opportunity to work in a dynamic call center environment where you will have the chance to develop your skills and build a rewarding career with Neksjob.
Key Responsibilities:
- Answering and resolving customer inquiries and complaints via phone.
- Providing excellent customer service and support to ensure customer satisfaction.
- Utilizing client-based tools and applications to manage and service customer accounts.
- Maintaining accurate records and reports of customer interactions.
- Working collaboratively with other team members to achieve sales and customer service targets.
Requirements:
- High School Diploma or equivalent required.
- At least 1 year of experience in customer service or call center environment preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and meet performance targets.
- Ability to navigate computer and internet systems effectively.
Benefits:
- Competitive salary: estimated $19,000 per annum.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities within the company.
- Promotion possibilities within the organization.
- Comprehensive health insurance benefits.
Why Work at Neksjob?
Neksjob offers a supportive and collaborative work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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