Customer Service Representative
1 month ago
Neksjob is seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.
About the RoleWe are looking for a talented professional who can handle large volumes of customer calls with ease and poise. As a Customer Service Representative, you will be responsible for providing accurate and timely responses to customer inquiries, resolving issues in a fair and courteous manner, and escalating complex problems to senior staff members when necessary.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also possess strong analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressure.
What We OfferAs a valued member of our team, you will receive a competitive salary of $18,000 per year, plus a flexible fund allowance of $1,000. Our comprehensive benefits package includes 20% night differential, HMO coverage from day one, life and accident insurance, and annual increases based on performance.
In addition to your base pay, you will also receive 13th and 14th month pay, as well as other benefits that support your overall well-being. We value our employees' hard work and dedication, and we are committed to providing a rewarding and challenging work environment that allows you to grow and develop your skills.
Requirements- College graduates with or without experience
- Complete 2 years in college with 6 months of call center experience
- Excellent English communication skills
- Good interpersonal skills
- Analytical and problem-solving skills
- Good comprehension skills
- BASIC knowledge in MS Office
- Will to work in shifting schedule
Neksjob is a dynamic and forward-thinking company that values innovation, teamwork, and customer satisfaction. We are dedicated to providing our customers with exceptional service and support, and we are committed to creating a positive and inclusive work environment that fosters growth and development.
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