Customer Service Specialist for Pampanga

2 weeks ago


Angeles City, Central Luzon, Philippines Lexie Staffing & Business Consulting Full time
About Lexie Staffing & Business Consulting

We are a leading staffing and business consulting firm that values exceptional customer service. As a Customer Service Specialist, you will play a crucial role in delivering outstanding experiences to our clients.


Job Summary

This is an exciting opportunity for a highly motivated individual to join our team in Pampanga as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.


Key Responsibilities
  • Customer Issue Resolution: Take ownership of customer complaints and concerns, troubleshooting problems to drive resolutions.
  • Escalation and Communication: Escalate unresolved issues to relevant internal teams and maintain clear communication with customers.
  • Feedback and Knowledge Sharing: Collect prompt and accurate customer feedback and document knowledge as solution articles.

Requirements
  • Education: High School graduate or equivalent.
  • Candidate Profile: With or without call center experience; amenable to work in Pampanga; can speak basic English.

Compensation Package

We offer an attractive compensation package, including a $1,200 - $1,500 monthly salary, depending on qualifications and experience. This is a competitive salary range considering the location and industry standards.


Why Join Our Team?

At Lexie Staffing & Business Consulting, we prioritize employee well-being and growth. We provide easy access to accounts and a comprehensive benefits package, making it an ideal opportunity for those seeking a stable career in customer service.



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