Senior Air Logistics Coordinator
2 days ago
In this role, you will have the opportunity to operate on a segment of service we offer for air freight and drive improvements in our processes.
Key Responsibilities:
- Interact with country representatives and stakeholders to execute assigned tasks.
- Participate in problem-solving and process improvement processes with your team manager.
- Assist in meeting performance targets.
- Evaluate department processes and recommend necessary changes based on analysis.
- Work closely with colleagues to identify solutions, best practices, and KPIs to improve existing processes.
- Assist staff in resolving complex problems and be responsible for quality control.
- Ensure thorough documentation of processes.
- Participate in additional projects assigned by your team manager.
- Ensure process compliance.
- Drive customer satisfaction processes.
Required Skills/Abilities:
- Bachelor's degree from a recognized university in any discipline.
- Minimum 3-4 years of experience.
- Air freight operations experience is an added advantage.
- Good computer knowledge (word, excel, power point).
- Good communication (verbal and written) and interpersonal skills.
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