Accounting Team Supervisor

2 days ago


Taguig, National Capital Region, Philippines Eviden Full time

We are seeking a skilled leader to join our team as an Accounting Team Supervisor. As a key member of our leadership team, you will be responsible for overseeing the performance of the Direct Bill team, mentoring junior colleagues, and driving process improvements to enhance customer satisfaction and operational efficiency.

Key Responsibilities:

  • Manage and direct the work of your team to ensure timely delivery of high-quality results
  • Mentor and develop junior team members through formal coaching sessions and feedback
  • Analyze trends, identify problems, and implement corrective actions to maintain quality standards
  • Schedule and coordinate client communication to ensure seamless interactions
  • Work closely with other teams to identify process gaps and areas for improvement
  • Support projects related to quality enhancement and handle ad-hoc tasks as needed

Requirements:

  • At least 2-4 years of total work experience with a minimum of 2-3 years in a team lead role or senior-level position
  • Proven experience in Back Office LOB, handling accounts receivable, billing/invoicing, order management, credit management, collections, cash applications, and/or exposure to financial/insurance industries
  • Cash Application experience in BPO industry; expertise in Process Improvement, Cost Savings, and Gap Analysis
  • Excellent communication skills; ability to work any shift, holidays, overtime, and weekends
  • Graduate of any Accounting program


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