Technical Support Professional
2 weeks ago
Reed Elsevier is seeking a skilled Technical Support Professional to join our team. In this role, you will provide post-sale technical support services to customers, ensuring they receive exceptional service and assistance with products and services.
The ideal candidate will have a Bachelor's degree in any field and proven experience in technical support. Excellent problem-solving and communication skills are essential for success in this position.
- Responsibilities:
- Respond to customer inquiries via phone and email.
- Diagnose and resolve customer production issues and concerns on LN Risk Insurance Products.
- Document and track customer issues and resolutions in the ticketing system.
- Escalate complex issues to higher-level support teams when necessary.
You will work independently, collaborating with other team members and/or departments to improve support processes and customer experience.
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Technical Sales Professional
2 weeks ago
Quezon City, National Capital Region, Philippines Technical Concept GmbH Full timeJob DescriptionWe are seeking a highly motivated Technical Sales Professional to join our team at Technical Concept GmbH. In this role, you will act as a brand advocate in the field, engaging with prospective and existing clients to understand their business needs and provide relevant products and services.You will be responsible for generating leads,...
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Technical Support Professional
3 days ago
Quezon City, National Capital Region, Philippines Greater Giving, Inc. Full timeGreater Giving, Inc. is seeking a talented Technical Support Professional to join our Client Onboarding team. As a Technical Support Professional, you will be responsible for providing exceptional technical support to clients, ensuring they have a smooth and easy starting point with our software.The ideal candidate will possess strong technical skills,...
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Technical Support Specialist Role
5 days ago
Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time**Job Description**We're seeking an experienced Network Administrator to play a pivotal role in providing onsite and remote IT support. In this position, you'll be responsible for troubleshooting a range of technical issues, from system updates to hands-on problem-solving. Your excellent customer service skills and detail-oriented mindset will enable you to...
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Technical Support Professional
5 days ago
Quezon City, National Capital Region, Philippines JK Network Services Full timeAbout Our CompanyJK Network Services is a dynamic company that values innovation and teamwork. We are looking for an experienced Technical Support Professional to join our team.Job OverviewThe Technical Support Professional will provide technical assistance to our staff, troubleshoot and resolve technical issues, and maintain the integrity of our IT...
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Technical Support Professional
4 days ago
Quezon City, National Capital Region, Philippines Jocsoncollege Full timeAbout Technical Support Representative RoleVXI Global Solutions is a leading provider of innovative customer care and experience solutions. We foster a positive work environment and prioritize performance excellence.Job ResponsibilitiesWe are seeking a highly skilled Technical Support Representative to handle inbound calls with professionalism.The ideal...
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Technical Support Professional
1 week ago
Quezon City, National Capital Region, Philippines Decorp Full timeJob OverviewDecorp is looking for a Technical Support Professional who can provide top-notch technical assistance to our clients. The successful candidate will be responsible for setting up, maintaining, and repairing computer systems, as well as possessing good analytical and mathematical ability.We offer a competitive salary and benefits package to our...
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IT Technical Support Professional
1 week ago
Quezon City, National Capital Region, Philippines SupportNinja Full timeJoin us as a Technical Support Specialist at SupportNinja!About the PositionWe're seeking an IT Technical Support Professional to work with our team.Work with comprehensive troubleshooting guides and documented procedures.Collaborate with other departments to resolve customer issues.ResponsibilitiesContinuously improve knowledge of products, services, and...
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Technical Support Professional
8 hours ago
Quezon City, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeJob RequirementsWe are seeking a highly motivated and experienced Technical Support Professional to join our team. The ideal candidate will have excellent technical skills and the ability to troubleshoot complex technical issues.You will be responsible for providing technical support services to our clients via various channels such as phone, email, chat,...
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IT Technical Support Professional
2 weeks ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeAt Sourcefit DR, we are seeking a highly skilled IT Technical Support Professional to join our team. This role involves providing technical assistance and support to end-users, helping them resolve hardware, software, and networking and security issues.The ideal candidate will have a strong understanding of hardware, software, operating systems, networking,...
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Technical Support Professional
1 week ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob Description:Company OverviewNityo Infotech Services Philippines Inc. is a leading IT company that provides innovative solutions to its clients.Job SummaryWe are seeking a skilled Technical Support Professional to join our team. As a key member of our support staff, you will be responsible for ensuring system uptime and resolving incidents in a timely...
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Technical Support Professional-AMS
3 days ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeTechnical Support: Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages. Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along...
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Professional Technical Support Role
3 days ago
Quezon City, National Capital Region, Philippines Avature Full timeThis position offers a unique opportunity to work with leading-edge technology and collaborate with a talented team of professionals. As a Technical Support Specialist, you will provide expert-level technical assistance to clients, troubleshooting issues and implementing solutions to resolve complex problems.Key responsibilities include performing and...
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Technical Support Professional
7 hours ago
Quezon City, National Capital Region, Philippines Staff Alliance Inc. Full timeAbout the Role">We are looking for a Technical Support Professional to join our team at Staff Alliance Inc.Key Responsibilities">Provide technical assistance to PC end users and resolve information technology and computer-related problemsPerform immediate hardware/software repairs to all workstations, printers and related equipmentPerform regular monitoring...
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Technical Support Professional
7 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeAre you passionate about delivering exceptional technical support? Do you have a strong background in cloud computing, UNIX/Linux administration, and observability principles? We invite you to apply for our Technical Support Professional role at Nityo Infotech.About the Role:Provide technical support for complex technical issues in high-traffic, large-scale...
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Technical Support Professional
3 days ago
Quezon City, National Capital Region, Philippines Global Payments Full timeGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid and merchant services.We are driven by our passion for success and deliver best-in-class payment technology and software solutions.About This RoleThis position requires a Technical Support Representative to receive and respond to technical customer service requests via...
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Technical Support Specialist
3 days ago
Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeWelcome to Intelligent Technical Solutions (ITS), a dynamic and rapidly growing company. We are currently seeking an experienced IT Help Desk Technician to join our team.This role is pivotal in providing top-notch remote technical support to our clients, ensuring they receive exceptional assistance whenever they need it. As our ideal candidate, you will be...
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Technical Support Professional
1 week ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeAt Sourcefit DR, we are seeking a skilled Tier 1 Technical Support Specialist to provide exceptional technical assistance to our users. As the first point of contact for users seeking help with Canvas, you will play a crucial role in delivering prompt and effective resolution or escalation of technical issues.Job Overview:This is a purely onsite position...
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Technical Support Professional
8 hours ago
Makati City, National Capital Region, Philippines AXA Philippines Full timeWe are seeking a Technical Support Professional to join our team at AXA Philippines. The main purpose of this role is to provide technical support and expertise for the implementation, maintenance, and enhancement of OpenText Exstream and other communications software solutions.This involves collaborating with internal teams and clients to ensure the...
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Technical Support Professionals
7 hours ago
Quezon City, National Capital Region, Philippines Colent Medical & Graphic Inc. Full timeAt Colent Medical & Graphic Inc., we are seeking a highly skilled Technical Support Representative to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring that their issues are resolved in a timely and efficient manner.The ideal candidate will have a strong background in IT, with...
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Technical Support Professional
7 hours ago
Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full timeJoin Our Team as an IT Service Desk SpecialistWe are seeking a highly skilled and experienced IT Service Desk Specialist to join our dynamic team at Nezda Technologies, Inc. As a member of our support staff, you will be responsible for providing top-notch technical support to our clients.The successful candidate will have a strong background in IT, excellent...