Client Support Specialist
2 days ago
This is an exciting opportunity to join XtendOps as a Client Support Specialist. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and answering questions about our products and services.
You will be working closely with our team to ensure that customer needs are met and exceeded. If you have a passion for delivering outstanding customer experiences and possess excellent communication and problem-solving skills, we encourage you to apply.
Key Responsibilities:
- Manage customer inquiries and complaints via phone, email, and chat
- Process orders and modifications efficiently and accurately
- Escalate complex issues to senior support specialists
- Collaborate with internal teams to resolve customer issues
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office and CRM software
- Familiarity with customer service practices and principles
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