Client Support Specialist

2 days ago


Cebu City, Central Visayas, Philippines XtendOps Full time
About the Role

This is an exciting opportunity to join XtendOps as a Client Support Specialist. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and answering questions about our products and services.

You will be working closely with our team to ensure that customer needs are met and exceeded. If you have a passion for delivering outstanding customer experiences and possess excellent communication and problem-solving skills, we encourage you to apply.

Key Responsibilities:

  • Manage customer inquiries and complaints via phone, email, and chat
  • Process orders and modifications efficiently and accurately
  • Escalate complex issues to senior support specialists
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and problem-solving skills
  • Proficiency in Microsoft Office and CRM software
  • Familiarity with customer service practices and principles


  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time

    Welcome to Work Avenue and Business Solutions Incorporated, where we offer an exciting career path for individuals looking to make a meaningful impact in the financial industry. We are currently seeking a Client Support Specialist to join our team.In this position, you will be responsible for delivering exceptional customer service, providing accurate...


  • Cebu City, Central Visayas, Philippines SSG Full time

    Job DescriptionThis is a direct employment opportunity that requires working in Cebu City. The job involves providing exceptional customer service and support to clients through various communication channels.Key responsibilities include responding to client calls and emails, resolving client issues, and providing product information and services....


  • Cebu City, Central Visayas, Philippines Dynamic Talent Solutions Full time

    We are looking for an experienced Client Relationship Specialist to join our team at Dynamic Talent Solutions.About the PositionThe successful candidate will be responsible for managing and maintaining strong client relationships, ensuring high satisfaction and retention. They will work closely with loan processing teams to support client needs and deliver...


  • Cebu City, Central Visayas, Philippines Tahche Careers Full time

    Company OverviewTahche Careers is a rapidly growing technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.We are looking for an experienced Desktop Engineer to join our team as a Client Support Engineer. As a full-time support specialist, you will be responsible for delivering IT support to...


  • Cebu City, Central Visayas, Philippines Dash10 Managed Services Full time

    At Dash10 Managed Services, we are looking for a skilled Client Relations Specialist to join our team as an Adviser Associate. In this role, you will play a key part in supporting advisers, building strong client relationships, and keeping daily operations running smoothly.Key Responsibilities:Assist advisers with the advisory process, including client...


  • Cebu City, Central Visayas, Philippines GDV Stackph Full time

    GDV Stackph is currently seeking a skilled Client Relationship Specialist to join their team in Cebu. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.The successful applicant will be responsible for providing exceptional customer service, responding to client...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    We are currently seeking a highly motivated Customer Support Specialist to join our team at Staff Outsourcing Solutions. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to individuals seeking help with substance abuse and mental health services.Job Description:This role includes but is not limited to the...


  • Cebu City, Central Visayas, Philippines MicroSourcing Full time

    At MicroSourcing, we're looking for a skilled IT Support Specialist to join our team. As an IT Helpdesk L1 Support Personnel (Senior), you will be the first point of contact for technical assistance, handling basic to average complexity level issues relating to hardware, software, and peripherals.About the RoleThe successful candidate will have proven...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As a Client Support Engineer 1, you will have the responsibility for full-time support. We are looking to hire individuals who demonstrate technical proficiency, have strong verbal and written...


  • Cebu City, Central Visayas, Philippines JobTarget Full time

    JobTarget is seeking a Business Growth and Client Retention Specialist to join our team. In this role, you will be responsible for maintaining and growing relationships with existing clients, providing exceptional support to resolve issues, and identifying opportunities to upsell and secure new business. The ideal candidate will be customer-focused,...


  • Cebu City, Central Visayas, Philippines Lennor Group Full time

    About Lennor GroupAs a pioneering Filipino company, we empower businesses with world-class solutions.Our global perspective combines deep market expertise to serve companies efficiently across various industries.Industry: Business Consulting & ServicesWork Setup: Hybrid (2 days onsite, 3 days WFH)Shift Schedule: Mid-shift (3PM-12AM)Location: Cebu CityJob...


  • Cebu City, Central Visayas, Philippines Smartsourcing Full time

    As a key member of our team, you'll play a crucial role in ensuring seamless service delivery to our clients. The ideal candidate will be responsible for managing calendars, handling administrative tasks, and troubleshooting issues to keep our teams on track.About the RoleYou'll work closely with our Client Experience Managers to ensure that everything runs...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    **Job Description**We are seeking a Technical Support Specialist - BPO to join our team at TASQ Staffing Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the BPO industry.**Key Responsibilities:**Provide technical assistance to clients via phone, email, or chatAnalyze customer issues and...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    About the RoleWe are seeking a highly organized Installation Support Specialist to join our team at CallTek. As a key member of our installation projects, you will be responsible for providing exceptional support to our clients and internal teams.Your primary duties will include:Sending welcome letters to clients and communicating project details.Attending...


  • Cebu City, Central Visayas, Philippines ProPod Inc. Full time

    We are looking for a skilled Client Liaison Specialist to join our team as Brand Ambassadors at ProPod Inc.Job DescriptionThis is a great opportunity to learn and grow with a dynamic company.The successful candidate will have excellent communication skills and be able to provide expert advice on property options, pricing, and financing solutions.You will...


  • Cebu City, Central Visayas, Philippines Career Ways Full time

    Overview:Career Ways is a leading provider of customer support solutions, dedicated to delivering exceptional experiences for our clients and their customers. We are currently seeking a skilled Phone Support Specialist to join our team. As a key contributor to our success, you will be responsible for providing timely and effective support to our clients'...


  • Cebu City, Central Visayas, Philippines GHL Systems Philippines Inc. Full time

    About the RoleWe are seeking a Client Acquisition Specialist to join our team at GHL Systems Philippines Inc. The ideal candidate will have excellent sales skills, be able to build strong relationships with clients, and have a proven track record of sales success.Key ResponsibilitiesMeet with potential clients to discuss their needs and identify...


  • Cebu City, Central Visayas, Philippines Koruna Assist Pty Ltd Full time

    We are seeking a skilled and experienced Accounting Support Specialist to join our team at Koruna Assist Pty Ltd. As an Accounting Support Specialist, you will provide comprehensive support to both our clients and internal team members.You will be responsible for processing and completing Xero accounts, reconciliations, payroll, and BAS, as well as preparing...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a skilled Phone Support Specialist to join our team in Cebu City. As a Phone Support Specialist, you will be responsible for handling customer inquiries and resolving issues via phone in a timely and professional manner.About This RoleThis is an excellent opportunity for individuals who enjoy working with people and are...


  • Cebu City, Central Visayas, Philippines Destiny Trading Corp. Cebu Full time

    We are seeking a skilled Support Services Specialist to join our team at Destiny Trading Corp. Cebu.The ideal candidate will have experience in admin and office support roles, with strong computer literacy and knowledge of common applications.Main Responsibilities:Ensuring smooth day-to-day office operations, including financial transactions and...